Head of Complex Care

Leaders In Care; Barking; On-site; GBP 75,000 - 80,000; Full time

Benefits offered by this job

23 days annual leave

Mileage paid 50p per mile

Autonomy to lead expansion

Job summary

Leaders in Care in East London is seeking an experienced Head of Complex Care to establish and lead a specialist community complex care division. The role combines clinical leadership with expansion strategy, building a high-calibre team and new care packages.

You will work with ICBs, NHS professionals and commissioners, ensure CQC standards, recruit and develop nurses and carers, and drive growth with a dedicated Business Development Manager.

Qualifications

• NMC-registered Adult Nurse (RGN/RN Adult) or Children's Nurse (RSCN/RN Child).
• Experience in community complex care or specialist clinical services.
• Experience as a Clinical Lead, Senior Nurse Manager or equivalent.
• Registered Manager experience or willingness to obtain registration.
• Clinical experience with complex needs (e.g., tracheostomy, ventilation, enteral feeding).
• Experience managing clinical teams, care delivery and regulatory compliance.
• Ability to assess and mobilise new care packages and support business development.

Responsibilities

• Establishing and growing a specialist community complex care division.
• Taking on CQC Registered Manager registration for regulated activities.
• Securing and mobilising new complex care packages with the Business Development Manager.
• Overseeing clinical assessments, care plans, risk assessments and package costings.
• Recruiting, managing and developing nurses, carers and clinical teams.
• Establishing clinical governance, training and competency frameworks.
• Building relationships with ICBs, NHS professionals, case managers and commissioners.
• Maintaining safeguarding, CQC compliance and clinical quality standards.

Skills

NMC registered nurse

Clinical leadership

Regulatory compliance

Stakeholder management

People leadership

Education

NMC-registered Adult Nurse (RGN/RN Adult)

NMC-registered Children's Nurse (RSCN/RN Child)

Job description

Head of Complex Care £75,000 to £80,000 | East London | Established Care Operation | Lead Complex Care Expansion

Are you an experienced Clinical Registered Manager, Clinical Lead or senior nursing leader looking for the opportunity to develop and grow a specialist community complex care division?

Package & Benefits

• £75,000 to £80,000 per annum.
• 23 days annual leave, rising to 25 days.
• Mileage paid at 50p per mile.
• East London location
• Opportunity to establish and lead a specialist complex care division.
• Dedicated Business Development Manager with complex care expertise.
• Significant autonomy over clinical services, recruitment and business growth.

About the Company

Our client is an established, CQC-registered domiciliary care provider delivering approximately 2,000 hours of care per week across 10 existing care packages.

Having recently achieved a Good CQC inspection rating, the organisation is investing in the expansion of specialist community complex care services.

Key Responsibilities

• Establishing and growing a specialist community complex care division.
• Taking on CQC Registered Manager registration for the relevant regulated activities.
• Securing and mobilising new complex care packages alongside the specialist Business Development Manager.
• Overseeing clinical assessments, care plans, risk assessments and package costings.
• Recruiting, managing and developing nurses, carers and clinical teams.
• Establishing clinical governance, training and competency frameworks.
• Building relationships with ICBs, NHS professionals, case managers and commissioners.
• Maintaining excellent safeguarding, CQC compliance and clinical quality standards.
• Managing staffing, budgets and operational performance.

About You

• NMC-registered Adult Nurse (RGN/RN Adult) or Children's Nurse (RSCN/RN Child).
• Previous management experience within community complex care or specialist clinical services.
• Experience as a Clinical Lead, Clinical Registered Manager, Nurse Manager or similar senior position.
• Previous CQC Registered Manager experience or the ability and willingness to obtain registration.
• Strong clinical experience supporting individuals with complex needs, including tracheostomy care, ventilation, enteral feeding or other high-acuity care requirements.
• Experience managing clinical teams, care delivery and regulatory compliance.
• Ability to assess and mobilise new care packages and support business development.
• Strong leadership, communication and stakeholder management skills.

As Head of Complex Care, you'll have the opportunity to build on an established care operation, develop a specialist clinical team and drive the next phase of growth, supported by a dedicated complex care Business Development Manager.

Ref: LICEA