Head of Communications - 9 Month FTC

TJX Europe; Watford; On-site; GBP 50,000 - 80,000; Full time

Job summary

TJX Europe is seeking a Head of Communications for a 9-month FTC role. This position involves creating impactful corporate communications strategies to enhance trust in the brand, focusing on Corporate Responsibility and Inclusion initiatives. The ideal candidate will have significant experience in corporate communications and a passion for storytelling.

Benefits

Competitive salary

Solid benefits

Room for growth

Qualifications

• Significant experience in corporate communications strategy.
• Experience leading teams and managing agencies.
• Up-to-date with trends in communications and reputation.

Responsibilities

• Build and deliver corporate communications strategies.
• Lead employee engagement activities for CR&S/I&D.
• Manage a high-performing team and external agencies.

Skills

Strategic thinking

Storytelling

Stakeholder management

Collaboration

Crisis management

Job description

Join to apply for the Head of Communications - 9 Month FTC role at TJX Europe

Join to apply for the Head of Communications - 9 Month FTC role at TJX Europe

Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.With variety comes plenty of surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?

The Role

The Head of Reputation and Communications is a key role within the European Marketing & Corporate Responsibility function at TJX Europe.

This newly created role is responsible for creating and delivering impactful and measurable pan-European proactive and reactive corporate & internal communications strategies and plans to promote, protect and grow trust in TJX Europe’s brands.

The role is focused on building and creating a narrative around the company’s Corporate Responsibility & Sustainability (CR&S) and Inclusion & Diversity (I&D) goals and programmes. As such, a strong knowledge of and passion in these topic areas, as well as strong experience in, corporate & internal communications are key for success.

Both CR&S and I&D are well embedded in TJX Europe’s business and culture. The company has long-standing charitable partnerships, including Cancer Research UK and Comic Relief, and has raised over £100m in the past 20 years.

The role manages a high-performing European team, including three direct reports and agencies.

What You'll Do

• Build a proactive European corporate & internal communications approach, successfully identifying and communicating positive stories, news and milestones that are aligned to TJX Europe’s CR&S/I&D priorities to drive awareness, engagement, trust and advocacy with current and potential customers and employees
• Develop and lead, working closely with internal stakeholders and external partners, the creation and execution of the Human & Cultural Calendar that delivers the tactics required to deliver against the strategies
• Devise and deliver employee engagement activities to support CR&S/I&D initiatives, particularly around employee fundraising and donating
• Oversee external corporate landscape monitoring, CR&S/I&D corporate position statements, policies and message matrices
• Lead the resolution of CR&S/I&D issues and crises as required to avoid or minimise reputational damage to the business and manage CR&S/I&D media enquiries
• Lead the team’s evolution, including scope of work and ways of working across the team and partners, with an ambition to streamline processes and increase efficiency and effectiveness
• Develop and nurture a high performing team, providing clear objectives aligned with the business goals, reviewed regularly. Support the team in driving their own development and build strong succession capability

What You'll Bring

• Significant professional experience in leading the creation and delivery of a corporate communications strategy, deploying integrated and effective projects and plans that generate substantial profile and coverage
• Significant professional experience in leading the creation and delivery of effective internal communications strategies to European audiences
• Substantial experience leading teams and agencies to deliver successful events
• Strategic thinker, able to understand context and connect dots to stay ahead of issues and maximise opportunities
• Up-to-date knowledge of the latest trends, thinking and best practice within communications and reputation. Takes an interest in current affairs and consumer issues
• Experience of working for multi-market, matrixed consumer brands
• European market knowledge and a proven ability to work across different cultures
• Sophisticated written and verbal communications, content creation and editing skills
• Strong storytelling skills and a passion for creating compelling narratives
• Numerate and commercially astute with a strong drive for results. Able to measure work against business KPIs and effectively manage budgets
• Proven ability to effectively plan and manage to tight deadlines
• Prioritises accuracy and strong attention to detail
• Strong collaboration, influencing & stakeholder management skills, partnering at all levels
• Diplomatic, able to constructively challenge existing thinking whilst building credibility and trust
• High integrity and credibility based on an ability to handle sensitive and confidential issues
• Flexible, able to find solutions in unknown circumstances, comfortable “working in the grey”.
• Resilient, energetic and enthusiastic. Responds constructively to new ideas in an evolving environment
• Positive and pro-active with a curious and creative mindset
• Has a “can-do” attitude, uses initiative and works independently with limited support
• Strong team development skills, placing a priority on motivating and developing people
• Readily shares knowledge and expertise with others
• Thrives working in a fast-paced, continuously evolving retail environment
• Remains a calm and clear thinker under pressure
• Self-aware and continually focused on personal development
• An innovator with commercial pragmatism at the core
• A love of retail.

Come and Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding the greatest deals and fantastic style. Best of all? They have a lot of fun doing it.

We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Public Relations and Marketing

• Industries

  Retail, Retail Apparel and Fashion, and Retail Furniture and Home Furnishings

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