Head of Communications

Tata Consultancy Services; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Tata Consultancy Services is seeking a Head of Communications to lead their UK & Ireland marketing and communications efforts. The role involves developing communication strategies, managing public perception, and collaborating with senior leaders. This position offers the opportunity to make a significant impact through strategic communication initiatives and community engagement.

Benefits

Pension

Health care

Life assurance

Access to training resources

Discounts within Tata network

Qualifications

• Professional experience in Communications, preferably in a B2B environment.
• Strong media relationships in the UK.
• Experience in designing and delivering communication plans.

Responsibilities

• Developing and delivering a communications strategy for TCS in UK and Ireland.
• Managing public perception and communication plans.
• Leading internal communications to engage employees.

Skills

Crisis management

Reputation management

Internal communications

Content creation

Media relations

Job description

If you need support in completing the application or if you require a different format of this document, please get in touch with at [e-mail] or call TCS London Office number 02031552100 with the subject line: “Application Support Request”.

Role: Head of Communications

Job Type: Permanent

Location: London, United Kingdom

Are you looking for an exciting role in Marketing?

We have the perfect role for you – Head of Communications.

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation.

The Role

As Head of Communications, UK & Ireland (UK&I) you will be part of the UK & Ireland Marketing and Communications team. This role is key in building the TCS brand and driving and coordinating TCS’ communications programs. The roles will include supporting our headline sponsorship of the TCS London Marathon (TCS is title sponsor of the TCS London Marathon, since 2021, and Title sponsor of the Jaguar TCS Racing Formula E team.) In this role you will be managing our brand reputation, promoting our community initiatives, and handling company issues . We are seeking an experienced communications professional who will be responsible for the design, execution and reporting of the TCS UK&I communications plans for external and internal audiences.

Key Responsibilities:

• Developing and delivering a communications strategy for TCS in UK and Ireland which is aligned with the business strategy.

• Work collaboratively as a strategic partner with service/function leadership teams and report and communicate regularly on progress.

• Work closely with our PR agency the global communications team and our UK & Ireland marketing team to ensure consistent messaging and delivery across media channels and internal channels.

• Manage the public perception of TCS and the communication plan and create awareness of the company’s initiatives across key stakeholder audiences, including media, the public, policy influencers and decision-makers, as well as government and business leaders (working in partnership with the UK&I Head of Corporate Affairs to support their government / key stakeholder engagement plans.

• Establish and maintain strong, trusting relationships with senior leaders, supporting them to define their communications goals, providing strategic coaching and advice.

• Be responsible for the team - recruit a new Communications Manager, and line manage a Content Executive and an Internal Comms Executive, as well as a retained PR agency.

• You will work with our PR agency and global communications team to create media opportunities around TCS’ global and local stories, customer wins, success stories and points of view and seek to increase the company’s share of voice.

• You will leverage TCS’ exciting new UK sports sponsorships and create awareness of the company’s community engagement initiatives.

• You will be required to anticipate reputational risk issues, develop and implement appropriate communication actions.

• You will be leading UK&I internal communications with the objective of informing and engaging employees, often partnering with the Human Resources and CSR teams, to ensure effective, timely and accurate communications and messaging.

• You will be expected to utilise your communications skills to lead programmes and broad communications and content projects from the development of ‘Customer success stories’ (creating web, press and video assets) to the creation of speeches and PoVs for senior stakeholders and flagship events.

Your Profile:

key skills/knowledge/experience:

• Professional experience in Communications, perhaps in a B2B environment within a consulting, technology or related services firm or within a PR agency in the UK.

• Strong media relationships within the UK with experience of designing and delivering ambitious communication plans and coverage.

• Experience in content, press and media relations, crisis management, reputation management, internal communications.

• Experience of navigating complex processes and organisational frameworks to deliver results.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at [e-mail] with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / [phone] to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to [e-mail] to report any fraudulent activity.

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.