Head of Commercial Optimisation

London Southend Airport Company Limited; Southend-on-Sea; On-site; GBP 59,500 - 80,500; Full time

Benefits offered by this job

Apprenticeships

Medicash

Wellbeing app

Employee assistance programme

Cycle to Work

Job summary

London Southend Airport Company Limited, Southend-on-Sea, England, United Kingdom, seeks a Head of Commercial Optimisation to own non-aero revenue streams (rail station, car park, taxi, F&B and retail) and drive EBITDA improvement through pricing, market insights and phased development.

You will collaborate with Commercial Finance Analysts, support budget assumptions, monitor performance and manage concession bids. The role requires on-site presence at least four days per week.

Qualifications

• Experience in a high-volume, fast-paced commercial operation.
• Strong analytical skills with track record of revenue growth.
• Proficiency in financial modelling and market benchmarking.

Responsibilities

• Analyse performance data with Commercial Finance Analysts to improve EBITDA.
• Support budget preparation and provide performance insights.
• Implement pricing elasticity across non-aero revenue streams.
• Monitor performance across non-aero areas, identifying risk and opportunity.
• Conduct market research to align products/services with EBITDA goals.
• Manage existing contracts and support concession bid processes.

Skills

High-volume operations

Analytical skills

Financial modelling

Education

Degree in Business/Finance

Job description

Head of Commercial Optimisation

London Southend Airport Company Limited, Southend-on-Sea, England, United Kingdom

About this position

London Southend Airport is a key employer in Southend City, committed to equal opportunities and an inclusive environment. We invest heavily in training and development and offer a range of roles across the airport.

About the role

As Head of Commercial Optimisation you will be directly accountable for non‑aero revenue streams, including the rail station, car park, taxi services and food & beverage and retail outlets. Your goal is to improve EBITDA across these functions and support long‑term planning and phased development.

Responsibilities

• Work with Commercial Finance Analysts to analyse performance data and provide insights to increase EBITDA.
• Support budget preparation and provide insights on performance assumptions.
• Implement pricing elasticity across non‑aero revenue streams.
• Monitor performance across all non‑aero areas, identifying risk and opportunity.
• Conduct market research to ensure product and service offerings align with EBITDA goals.
• Manage existing contracts and support concession bid processes through competitive negotiations.

Please note that this role requires on‑site presence at least four days per week.

Skills, Knowledge and Expertise

• Proven work experience in a high‑volume, fast‑paced commercial operation, optimising revenue and managing procurement.
• Strong analytical skills and a record of driving revenue growth and profitability.
• Proficiency in financial modelling, procurement tools, market benchmarking and digital integration platforms.
• Experience with API‑integrated platforms in a commercial environment.
• Degree level qualification in Business, Finance or related field is desirable.

If you require any reasonable adjustments, please let us know during the interview.

Benefits

• Apprenticeships – fully funded courses from level 3 to level 7 (Master’s Degree Level).
• Medicash – fund cover for virtual GP & physio appointments, retail discounts and a bespoke healthcare cash plan.
• Wellbeing app with mood tracker, live chat and telephone counselling.
• Employee Assistance Programme for confidential support on health and legal matters.
• Gym discounts – up to 25% off memberships at over 3,800 gyms in the UK.
• Mental health first aiders on site.
• Cycle to Work scheme – savings of 21‑39% on bikes and accessories.
• World Duty Free discount.
• Costco membership scheme.
• Arriva bus discounts.

Salary: £70,000 per year (London Southend Airport).