Head of Command & Control for a New Rail System

East West Railway Company; Milton Keynes; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Pension contributions

36 days annual leave

Volunteer days

Life assurance

Employee Assistance Programme

Perkbox access

Advanced learning and development

Job summary

East West Railway Company is seeking a Command & Control Lead to define and deliver the operational control philosophy, structures and processes that will underpin a safe, efficient and resilient future railway. This role sits within the Railway Operations function to embed operational excellence from the outset.

This is a senior opportunity to shape a railway before it enters service, translating strategic intent into an integrated C&C capability across industry partners and stakeholders.

Qualifications

• Extensive experience leading or operating within a Control, Route Control or Rail Operating Centre.
• Deep understanding of disruption management and incident response within UK rail operations.
• Experience specifying, implementing or operating integrated operational systems and digital control tools.

Responsibilities

• Develop and own the Command & Control strategy, operating model and decision frameworks.
• Define operational control structures for normal operations, disruption management and incident response.
• Lead the development of Command & Control elements within the Joint Concept of Operations.
• Specify and shape the operational systems, tools and capabilities for real-time decision making.
• Establish incident management, escalation and service recovery arrangements across partners.
• Represent East West Rail within industry forums and engage with Network Rail and key delivery partners.

Skills

Rail operations

Incident management

Command & control

Stakeholder engagement

Operational resilience

Digital control tools

Job description

East West Railway Company is seeking a Command & Control Lead to define and deliver the operational control philosophy, structures and processes that will underpin a safe, efficient and resilient future railway. This role sits within the Railway Operations function to embed operational excellence from the outset.

This is a senior opportunity to shape a railway before it enters service, translating strategic intent into an integrated C&C capability across industry partners and stakeholders.