HEAD OF COFFEE / MULTI-SITE HEAD BARISTA

BVC Group; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality seeks a passionate Head of Coffee / Multi-Site Head Barista to elevate their coffee program. This hands-on leadership role involves overseeing coffee service, training teams, and ensuring quality control across multiple locations. With a focus on innovation and guest satisfaction, you will shape the coffee identity of the venues. The company offers a supportive environment with opportunities for professional development, competitive salary, and generous discounts. If you're a coffee expert with leadership skills, this is your chance to make a significant impact.

Benefits

Competitive Salary

Professional Development

Work-Life Balance

Generous Discounts

Enhanced Benefits

Recognition & Rewards

Creative Environment

Qualifications

• Deep knowledge of specialty coffee and brewing methods.
• Experience managing high-performing teams across multiple sites.

Responsibilities

• Lead and inspire baristas to deliver exceptional coffee experiences.
• Develop and refine coffee recipes for consistency and quality.

Skills

Specialty Coffee Knowledge

Leadership Skills

Customer Service

Operational Management

Communication Skills

Tools

Coffee Equipment

Job description

ABOUT US

BVC Group is a leading hospitality company, home to renowned brands such as NAC, Le Cafe NAC, 74 Duke, Crème, and Supernova. We are committed to delivering exceptional guest experiences, with high-quality food, beverage, and service in vibrant, welcoming spaces.

Coffee is at the heart of our operation, and we are passionate about crafting outstanding specialty coffee experiences. As we continue to grow, we are looking for a talented and driven Head of Coffee / Multi-Site Head Barista to elevate our coffee program across multiple locations.

POSITION SUMMARY

The Head of Coffee / Multi-Site Head Barista is a hands-on leadership role responsible for overseeing all aspects of our coffee service. From recipe creation and quality control to team training and equipment maintenance, you will be the driving force behind our coffee excellence.

We are looking for someone with deep expertise in specialty coffee, strong leadership skills, and a passion for developing high-performing teams. You will play a key role in shaping our coffee identity, ensuring every cup served reflects our commitment to quality and innovation.

KEY RESPONSIBILITIES

• Lead, train, and inspire baristas and front-of-house teams to deliver an exceptional coffee experience across all venues.
• Develop and refine coffee recipes, ensuring consistency in taste, presentation, and preparation techniques.
• Implement and oversee barista training programs, covering espresso extraction, milk texturing, and customer engagement.
• Conduct regular site visits, audits, and tastings to maintain rigorous quality control.
• Support recruitment, onboarding, and skills development of new team members.
• Oversee coffee equipment maintenance, servicing, and calibration to ensure peak performance.
• Manage stock levels, ordering, and cost control to optimise efficiency and profitability.
• Ensure all coffee service areas adhere to health, safety, and hygiene standards.
• Collaborate with management to enhance the overall beverage program and integrate coffee into wider menu offerings.
• Stay updated on industry trends, new brewing techniques, and supplier innovations to continuously improve our coffee program.

KEY REQUIREMENTS

• Passionate Coffee Expert – Deep knowledge of specialty coffee, brewing methods, and industry trends.
• Strong Leadership – Experience managing and developing high-performing coffee teams across multiple sites.
• Service Excellence – A hands-on, proactive approach with a focus on guest satisfaction and smooth operations.
• Operational Expertise – Proficiency in coffee equipment, stock control, and cost management.
• Calm Under Pressure – Ability to handle high-volume service while maintaining exceptional standards.
• Attention to Detail – A keen eye for quality, consistency, and guest experience.
• Exceptional Communication Skills – Strong verbal and written English, with the ability to engage and inspire team members and guests.
• Industry Experience – Previous experience in a similar role within specialty coffee is essential.

WHAT WE OFFER

• Competitive Salary – With performance-based bonuses.
• Professional Development – Tailored training programs and opportunities for career growth within a dynamic hospitality group.
• Work-Life Balance – Flexible working arrangements and complimentary meals on shift.
• Generous Discounts – 50% discount across all BVC Group venues and hospitality discounts through CODE app membership.
• Enhanced Benefits – Including company sick pay, maternity/paternity leave, and holiday pay.
• Recognition & Rewards – Celebrate long service and outstanding performance.
• Creative Environment – Thrive in a supportive and high-energy workplace where teamwork and innovation are valued.

HOW TO APPLY

Are you a coffee professional with a talent for leadership and a passion for delivering exceptional coffee experiences? Apply now to join BVC Group as Head of Coffee / Multi-Site Head Barista and help shape the future of our coffee program.