Head of Client Services

Find My CV; Nottingham; Remote; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing full-service agency in Nottingham is seeking a Head of Client Services. The ideal candidate will lead a talented team, manage major accounts, and foster client relationships. This role offers remote working and an excellent salary package.

Benefits

Remote working with regular team meet ups

Training budgets

Excellent salary and benefits package

Qualifications

• Experience as Account Director or Senior Account Director in an agency.
• Skilled team leader with a commercial mindset.

Responsibilities

• Manage and motivate a client services team.
• Build relationships with clients and onboard new clients.
• Spot opportunities for account growth.

Skills

Team Management

Relationship Management

Commercial Mindedness

Job description

About the Company

This epic agency has been on a tremendous journey over the last few years...and 2025 is set to be their biggest, boldest, and best yet!

Description

We're looking for a talented Head of Client Services with exceptional relationship and team management skills to join a fast-growing full-service agency.

Managing and motivating a well-established team of AD's, AM's and AE's, you'll be the ultimate point of escalation for all of the agency's major accounts, ensuring that clients trust, advocate, and grow with the agency.

Day to day, you'll be responsible for:

• building, developing, and retaining an outstanding client services team
• working collaboratively with teams across the agency to drive performance
• spotting opportunities for the growth and development of accounts
• building the agency relationship with existing and new clients
• onboarding new clients and managing the most senior relationships
• contributing to the success of your clients and continually being curious about their business

Experience

To be considered for this role, you'll be incredibly commercially minded and a skilled team leader.

You'll be either working as an Account Director or Senior Account Director in a full-service/advertising agency and looking for a step up, or perhaps already working as a Head of Client Services and looking for a new challenge with an ambitious agency.

Remuneration

• Remote working with regular team meet ups
• Training budgets
• Excellent salary and benefits package (this can be disclosed upon application)