Head Of Client Services

SF Recruitment; Birmingham; Remote; GBP 115,000 - 125,000; Full time

Job summary

A leading InsurTech company is seeking a Head of Client Delivery to oversee program delivery across its core insurance unit. This fully remote role requires strong leadership skills and experience in insurance program management. The position offers a competitive salary of £115,000 - £125,000, along with bonuses, equity options, and opportunities for progression to c-suite leadership.

Benefits

Bonus scheme

Equity options

Pension scheme

Bi-annual salary reviews

Fast track progression opportunity

26 days holiday plus bank holiday

Qualifications

• Experience working in a program leadership role within insurance.
• Strong knowledge of general insurance products and industry best practices.
• Demonstrable experience delivering complex programs in a client-facing role.

Responsibilities

• Lead program delivery across the core insurance business unit.
• Manage and develop a team responsible for product implementation.
• Collaborate with stakeholders to ensure successful client delivery.

Skills

Program leadership

Stakeholder management

Insurance product knowledge

Team leadership

Customer engagement skills

Tools

SaaS

Agile

SDLC

Job description

Overview

Head of Client Delivery with a strong background in program management within the insurance space is sought on a remote basis by a InsurTech scale up with a hub in the UK. With a 10-year history of delivering low code SaaS market utilisation solutions this individual will play a key role in owning program delivery across the core insurance business unit.

On a day-to-day basis this Head of Client Delivery will utilise a knowledge of general insurance products, program management and industry best practice to successfully lead a team of 10 responsible for product implementation and configuration.

In return this organisation supports full, long term remote working with flexible working hours and a real commitment to personal development as this Head of Client Delivery will be given a clear progression pathway to c-suite leadership.

UK (fully remote role)

SaaS, Agile, SDLC, Stakeholder management, configuration, FinTech, InsurTech, implementation

Responsibilities

• Lead program delivery across the core insurance business unit, leveraging knowledge of general insurance products and industry best practices.
• Manage and develop a team of 10 responsible for product implementation and configuration.
• Collaborate with stakeholders to ensure successful client delivery, engagement, and satisfaction.
• Drive continuous improvement in program management practices within the InsurTech/FinTech context.

Qualifications and Skills

• Experience working in a program leadership role within insurance
• Strong knowledge of general insurance products, market positioning and industry best practice
• Demonstrable experience delivering complex programs working in a client facing role
• Excellent stakeholder and customer engagement skills
• Team leadership experience
• Experience working in the Fintech or Insurtech space would be hugely beneficial
• The desire to remain hands on and engaged with the technology behind the product

Compensation and Benefits

• £115,000 - £125,000 base
• Bonus scheme
• Equity options
• Remote working
• Bi-Annual salary reviews
• Pension scheme
• Fast track progression opportunity
• 26 days holiday plus bank holiday

How to Apply

If you are a Head of Client Delivery and like the idea of joining a market leading innovator with global reach then please click 'Apply Now' to be considered.