Head of Client & Governance - Bus Company

West Midlands Combined Authority; Birmingham; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Local Government Pension Scheme (LGPS)

EV car benefit

Healthcare plans

Employee discounts

Job summary

West Midlands Combined Authority (WMCA) seeks an experienced Head of Client to lead WMCA’s Bus Company client function. You will coordinate governance, finance, safety and communications, connecting colleagues across the Bus Company, TfWM and WMCA’s corporate shareholder function to support informed decision-making.

You will be the primary contact for Bus Company activity, managing the strategic relationship and providing assurance and recommendations to senior leaders.

Qualifications

• Experience managing senior stakeholder relationships and credibility with senior leaders and boards.
• Ability to operate in formal governance, board reporting and secretariat environments.
• Strong political, commercial and organisational judgement.

Responsibilities

• Serve WMCA as primary point of contact for Bus Company activity.
• Coordinate engagement between Bus Company and WMCA operational leads.
• Maintain oversight of actions, issues, risks and governance insights.
• Escalate critical issues to the Bus Company Board with clear analysis.
• Prepare and coordinate board papers, briefs and reporting for decisions.

Skills

Stakeholder management

Governance

Board reporting

Strategic relationship

Tools

Governance tools

Job description

West Midlands Combined Authority (WMCA) seeks an experienced Head of Client to lead WMCA’s Bus Company client function. You will coordinate governance, finance, safety and communications, connecting colleagues across the Bus Company, TfWM and WMCA’s corporate shareholder function to support informed decision-making.

You will be the primary contact for Bus Company activity, managing the strategic relationship and providing assurance and recommendations to senior leaders.