Head of Client Development

First Recruitment Group; Warrington; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading consultancy in the Energy and Infrastructure sectors is seeking a Head of Client Development. This strategic leadership role involves overseeing client relationship strategies, driving account growth, and managing a high-performing team. Ideal candidates will possess a strong background in client services and leadership, with a focus on delivering exceptional value and retention.

Benefits

Performance-based bonus structure

Flexible working environment

Staff socials & recognition initiatives

Qualifications

• Experience in client services, sales or business development.
• Strong leadership and people management capabilities.
• Excellent communication and negotiation skills.

Responsibilities

• Design and execute client relationship strategies.
• Oversee strategic account management and growth targets.
• Inspire and manage the client development team.

Skills

Client services

Sales

Business development

Leadership

Communication

Negotiation

Strategic planning

Analytical thinking

Job description

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People and Culture Manager at First Recruitment Group

Head of Client Development

Are you a strategic leader in client development ready to shape the future of business growth? Or an experienced client services professional prepared to take the next big step? Join our growing organisation, delivering exceptional talent and consultancy solutions across sectors including Energy, Renewables, Utilities, Nuclear, Defence, and Infrastructure.

Why Join Us?

• Performance-based bonus structure
• Flexible working environment
• Staff socials & recognition initiatives

About the Role

As our Head of Client Development, you will take ownership of client relationship strategies, spearhead growth within existing accounts, and lead a high-performing team to deliver exceptional value and retention. This is a leadership role with both strategic and operational influence.

Responsibilities

• Client Relationship Strategy – Design and execute development strategies that deepen relationships, grow revenue, and maximise upsell/cross-sell opportunities.
• Account Growth – Oversee strategic account management and lead efforts to exceed growth targets across key portfolios.
• Client Retention & Satisfaction – Monitor satisfaction metrics, resolve issues proactively, and implement initiatives to drive loyalty.
• Team Leadership – Inspire and manage the client development team, setting clear KPIs, objectives, and adopting performance excellence.
• Collaboration – Work cross-functionally with Sales, Marketing, and Delivery to align business development efforts with broader goals.
• Market Insight – Stay ahead of industry trends and competitor activity to effectively position services.
• Reporting & Forecasting – Deliver regular reports and forecasts to leadership, highlighting risks, wins, and strategic insights.

Qualifications

• Experience in client services, sales or business development, with a track record of revenue growth and client retention
• Proven track record in growing and retaining enterprise client relationships
• Strong leadership and people management capabilities
• Excellent communication, negotiation, and strategic planning skills
• Commercially minded with analytical thinking and data fluency
• Experience within Energy, Renewables, Utilities, Nuclear, Defence, or Infrastructure sectors

Required Skills

• Experience in client services, sales or business development
• Strong leadership and people management capabilities
• Excellent communication and negotiation skills

Preferred Skills

• Experience within Energy, Renewables, Utilities, Nuclear, Defence, or Infrastructure sectors
• Commercially minded with analytical thinking and data fluency

Pay range and compensation package

Competitive Salary + Bonus + Benefits

Ready to lead the next phase of our client success story? Apply now – interviews are taking place soon!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Oil and Gas and Engineering Services

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