Head of Client Accounts

Spicerhaart; Newport; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join a leading independent property services group as the Head of Client Accounts in Newport. You will manage a team and be responsible for all financials related to clients, ensuring deadlines are met while providing crucial administrative support. Full training provided to aid your transition, with a competitive salary range between £30,000 to £35,000 based on experience.

Qualifications

• Client Accounting experience required.
• Experience with ARLA regulations preferred.
• Strong communication skills necessary.

Responsibilities

• Managing and coaching a team of ten.
• Ensuring deadlines are met for financial processes.
• Liaising with auditors for year-end reporting.

Skills

Communication

Organizational

Attention to Detail

Team Management

Time Management

Education

Minimum GCSE Maths and English C or above

Tools

Microsoft Office (Word and Excel)

Job description

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Join us at haart Estate Agents and be part of the UK's largest Independent Property Services Group!

Based in Newport, the department is responsible for processing all financials relating to our clients (landlords and tenants) in a timely and accurate manner as well as providing other administrative support to the overall lettings operation.

What’s on offer to you as Head of Client Accounts with haart Estate Agents in Newport

• Basic salary between £30,000 - £35,000 per year (dependent on experience)
• Full training will be provided (Appropriate handover from existing Client Accounts Manager who is remaining in the business with a projects/systems transformation role, and training to familiarise to company processes)
• Monday to Friday 9am - 5.30pm
• Reporting to Group Finance Director

The essential requirements of Head of Client Accounts

• Excellent communication (written & verbal), influencing and interpersonal skills.
• Excellent time management and organizational skills.
• Strong attention to detail, and the ability to self-review.
• The ability to manage and motivate a team.
• Strong proficiency in using basic Microsoft packages (notably Word and Excel).
• The ability to work well under pressure.
• Minimum GCSE Maths and English C or above but higher educational levels preferable.
• Previous experience of Client Accounting essential.
• Previous experience of ARLA regulation desirable.

Main duties and responsibilities of this role

• Managing, developing and coaching a team of ten
• Supervising team and managing workflow through the office, including daily deadlines, including but not limited to:
  Bank account / card receipts appliedDisbursement processes and draft / final statement checkingOutgoing client paymentsMemos / Return of deposits / WO amendments / New let processingPurchase Ledger invoice processing (contractor & agent)
• Any incoming queries, internal and external, dealt with as appropriate
• Ensure weekly deadlines are met including but not limited to:
• Bank reconciliationsNon-resident landlord updates, checking & queriesExternal insurance (rent and legal protection policy) reportingTenancy Deposit Scheme (TDS) / other deposit schemes database upkeep, including new tenancy registrationAgency fee processing and transfer
• Ensure monthly+ deadlines are met including (but not limited to):Bank reconciliation to cash bookDeposit housekeepingLiaison with external auditors for year end and ARLA reporting
• Processing and filing HMRC quarterly & annual documents on clients behalf
• Income & Expenditure report production and invoicing
• Controlling client accounting system end of month process, agency fee and miscellaneious reporting
• Month end processing and reporting to Head Office finance team
• Manage and review various Client Accounts housekeeping / quality control reports / exception reports
• Continuous improvement of processes to strenghen internal controls
• Producing client accounting policies adn training process documents
• Being a team player and assisting the rest of the team with their daily processes as required

The Finer Details

To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of:
  Passport/Birth Certificate