Head of Care

Hartford Care; Poole; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading care provider in Poole is seeking an experienced Head of Care to assist in managing a residential home. The ideal candidate will have proven leadership skills and knowledge of care standards, ensuring residents receive outstanding care tailored to their needs. This role involves both hands-on care and management responsibilities, demanding a flexible approach and strong communication abilities.

Qualifications

• Minimum NVQ/Diploma Level 3 qualification required.
• Previous management experience in residential care preferred.
• Proven record of leading and developing staff.

Responsibilities

• Assist the Home Manager in daily operations.
• Ensure compliance with relevant legislation.
• Lead staff and provide hands-on care as needed.

Skills

Leadership qualities

Communication skills

IT skills

Organisational skills

Person-Centered Care

Dementia care experience

Education

NVQ/Diploma Level 3

NVQ/Diploma Level 5

Job description

Employment Type: Full Time / 40 hours per week

The Role

An exciting opportunity has arisen for an experienced Head of Care who will assist the Home Manager in all aspects of the day to day running of the home, ensuring that our residents are provided with the highest possible standards of care according to their individual needs.

The Head of Care will assist in operational and financial aspects of the home also, ensuring the home is compliant with the relevant legislation and standards through continual monitoring and practical support. The Head of Care will also stand in for the Home Manager across the whole range of duties in their absence.

The expectations within the role will be achieved by split between hands on practice with shift work on the floor and supernumerary time, based on the needs of the home, as well as being on-call every other week in line with their weekend to work.

We are seeking someone who can lead and inspire our dedicated staff team, to ensure we continue to provide outstanding, truly personalised care to our residents. The ideal candidate will have previous experience as a Head of Care in a similar setting, and must be able to demonstrate good leadership qualities, have a hands-on approach to care, be forward thinking and have a good knowledge of the care standards legislation including Fundamental Standards.

Requirements

Essential:

• Relevant professional qualification - (minimum NVQ/Diploma L3)
• Previous management/supervisory experience within a residential care home setting
• Excellent written and oral communication skills
• Strong IT skills
• Good knowledge of CQC Fundamental Standards
• Strong understanding of the principles of Person-Centered Care
• Recent experience and knowledge of dementia care
• Proven ability to lead, supervise, motivate and develop a team of staff
• Robust organisational skills with the ability to work under pressure
• Excellent communication skills with residents, families, stakeholders and other relevant bodies
• Evidence of recent management and administration of medication competency
• A flexible approach to working hours
  
  

Desired

• NVQ/Diploma Level 5, or equivalent management qualification
• Experience in delivering internal training for staff members
• A sound grasp of business and operational management within a large organisation
  
  

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.