Head of Business Development

Inspired PLC; Nelson; Hybrid; GBP 60,000 - 95,000; Full time

Benefits offered by this job

Training and development opportunities

Company pension

Life insurance

Enhanced maternity and paternity

Benefits portal

4pm finish on Friday

Job summary

Inspired PLC, a market-leading energy and sustainability solutions provider in the UK, is hiring a Head of Business Development to lead a telesales team in Nelson (Lancashire). The role is hybrid, requiring 3 days in the office each week, with responsibility for generating qualified opportunities and driving new business growth.

You will coach and develop a high-performing team, design telesales strategies, monitor KPIs, manage CRM and reporting, and collaborate with Marketing and Field Sales to

Qualifications

• Proven experience leading telesales teams and achieving targets.
• Strong coaching, mentoring and performance management abilities.
• Excellent communication and negotiation skills.
• Experience with KPI setting and performance measurement.
• Experience in B2B sales and enterprise accounts.
• Ability to develop and implement telesales campaigns and scripts.

Responsibilities

• Lead, motivate and develop a telesales team to meet or exceed targets.
• Recruit, onboard and train new team members.
• Create a high-performance sales culture focused on accountability and results.
• Develop telesales strategies to drive growth and pipeline.
• Monitor conversion rates and optimize processes.
• Ensure effective lead qualification and follow-up.
• Set and review daily, weekly and monthly KPIs.
• Deliver regular performance reports and forecasts to management.

Skills

Telesales leadership

KPI driven team management

CRM proficiency

Negotiation skills

Coaching and mentoring

B2B sales experience

Sales forecasting

Tools

CRM systems

Sales reporting tools

Job description

Head of Business Development BW-Head of BD

Inspired is a market leading, technology-enabled provider of energy and sustainability solutions in the UK - supporting businesses to transition to net zero carbon and manage their response to climate change.

Established in 2000, we became the first publicly quoted advisor following a successful AIM debut in 2011. We are now the UK’s number one destination for businesses seeking expert insight and advisory services to help them manage their energy costs, reduce their carbon emissions and prove their net zero carbon and ESG strategies to their investors and customers.

RoleandResponsibilities

The Head of Business Development is responsible for leading, developing and motivating a team of business development executives to generate qualified opportunities, secure new business and maximise customer value. The role focuses on delivering sales growth through effective outbound calling campaigns, lead generation, pipeline development and performance management.

The successful candidate will be a highly organised and results-driven leader with the ability to coach, inspire and develop a high-performing telesales team while ensuring the achievement of individual and team sales targets.

This role is hybrid in Nelson (Lancashire), requiring 3 days per week in the office.

Thesuccessfulcandidatewillneedto:

• Lead,motivateanddeveloptheteamtoachieveandexceedperformancetargets.
• Recruit,onboardandtrainnewteammembers
• Createapositive,high-performancesalesculturefocusedonaccountabilityandresults.
• Developandimplementtelesalesstrategiestosupportbusinessgrowth.
• Monitorconversionratesandimplementimprovementstomaximiseresults.
• Ensureeffectiveleadqualificationandfollow-upprocesses.
• Setandmonitordaily,weeklyandmonthlyKPIs.
• Reviewsalesactivityandidentifyopportunitiesforimprovement.
• Trackcallvolumes,conversionrates,appointmentgenerationandsalesoutcomes.
• Deliverregularperformancereportsandforecaststoseniormanagement.
• Developandrefinetelesalesscriptsandsalesmethodologies.
• EnsureeffectiveuseofCRMsystemsandaccuraterecordkeeping.
• Identifyandimplementimprovementstosalesprocessesandworkflows.
• Maintainqualitystandardsandcompliancerequirements.
• WorkcloselywithMarketing,BusinessDevelopmentandFieldSalesteams.
• Providefeedbackonleadquality,markettrendsandcustomerrequirements.
• Supportsalescampaignsandbusinessdevelopmentinitiatives.

QualificationsandExperienceRequirements

• Provenexperienceintelesalesmanagementorsalesteamleadership.
• Strongtrackrecordofachievingandexceedingsalestargets.
• ExperiencemanagingKPI-driventeams.
• Excellentcoachingandpeoplemanagementskills.
• Strongcommunicationandnegotiationabilities.
• ExperienceusingCRMsystemsandsalesreportingtools.
• Commercialawarenessandproblem-solvingcapability.
• Results-drivenandhighlymotivated.
• Excellentcommunicatorandrelationshipbuilder.
• Positiveattitudeandcommitmenttocontinuousimprovement.
• ExperienceinB2Bsalesenvironments.
• Knowledgeofsalesforecastingandpipelinemanagement.
• Experiencedesigningtelesalescampaignsandsalesscripts.

What we offer:

• Training and development opportunities
• Company pension
• Life insurance
• Enhanced maternity and paternity
• Benefits portal, with a wide range of benefits
• 4pm finish on Friday

If you require any reasonable adjustments during the recruitment process, please let us know.