Head of Business Change

Webhosting; United Kingdom; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Pulsant United Kingdom is seeking a Senior Executive Head of Business Change to drive transformation across the business. The role is hybrid, with two days a week from home and options for Gateshead, Maidenhead or Edinburgh offices.

Reporting to the Chief Digital Officer, you will own the BC agenda and ensure it aligns with strategic priorities and scalable solutions across the organisation. This leadership position requires influencing senior stakeholders, balancing competing demands, and

Qualifications

• Proven leadership in transformation initiatives.
• Strong stakeholder management capabilities.
• Experience in business analysis and process improvement.
• Experience delivering projects across change programs.

Responsibilities

• Lead Business Change (BC) across Pulsant, aligned to strategic priorities.
• Influence prioritisation decisions and manage competing stakeholder demands.
• Oversee Business Analysis, Process Improvement and Project Delivery capabilities.
• Collaborate with the CDO and third parties to implement scalable solutions.

Skills

Leadership

Change management

Stakeholder management

Business analysis

Process improvement

Project delivery

Transformation strategy

Job description

Pulsant United Kingdom, Remote (United Kingdom)

Hybrid Full-time Senior Executive

Job Description

• Hybrid working role – offering 2 days a week from home
• Choice of office location – Gateshead, Maidenhead or Edinburgh

Reporting into the Chief Digital Offcer – and with the support of a small team – the Head of Business Change (BC) plays a pivotal role in driving transformation across Pulsant, owning the BC agenda and ensuring this is aligned to our strategic priorities. This (newly created) role – in conjunction with the CDO – is responsible for planning and delivering the transformation priorities that will drive the greatest impact across the business.

This is not just a delivery role – it requires a leader who influences prioritisation decisions, confidently manages competing stakeholder demands, and maintains a clear view of where effort should be focused. The role leads both Business Analysis, Process Improvement and Project Delivery capabilities and works across the organisation and with third parties to implement effective, scalable solutions.

This is an exciting opportunity for a leader passionate about transformation, with the gravitas to influence at all levels, the skill to facilitate effective decisions, and the drive to embed a culture of meaningful, sustained Business Change.