Head of Bodyshop Operations

Allied Vehicles Ltd; Wigan; On-site; GBP 68,000 - 83,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Group life scheme

Profit share

GP24 Health (HealthHero)

EV leasing via OctopusEV

On-site facilities

Job summary

Fix Auto Wigan, part of Allied Vehicles Group, is seeking an experienced Bodyshop General Manager to lead our Wigan Bodyshop and Fix & Go operations. This role provides senior operational leadership to improve productivity, profitability, and customer satisfaction.

You will work with the Bodyshop Manager and senior team, manage staff, budgets, and relationships, with hours Mon-Fri 8am-5pm and on-target earnings up to £75,000 per annum. The package includes benefits.

Qualifications

• Minimum of five years' management experience within an Accident Repair Centre, Bodyshop or automotive operations environment.
• Strong commercial awareness with experience managing operational and financial performance.
• Experience managing customer relationships, complaints and key stakeholder partnerships.
• Strong analytical, planning and problem-solving abilities.

Responsibilities

• Recruit, manage, develop and motivate direct reporting staff in accordance with Company procedures, policy and employment law.
• Establish and maintain an effective operating rhythm for daily, weekly and monthly review of safety, people, customer, quality, work in progress and financial performance.
• Maintain high levels of customer care, satisfaction and retention, with suitable measures, reporting and improvement actions in place.
• Develop new and existing insurance, accident management, fleet and business customer relationships.
• Identify operational constraints and lead improvement plans that enhance throughput, cycle time, repair quality, cost control and customer experience.
• Delivery of agreed budget, profitability and cost targets.

Skills

Mgmt experience

Automotive ops

Customer relations

Analytical skills

Driving licence

Job description

Fix Auto Wigan, part of Allied Vehicles Group, is seeking an experienced Bodyshop General Manager to lead our Wigan Bodyshop and Fix & Go operations. This role provides senior operational leadership to improve productivity, profitability, and customer satisfaction.

You will work with the Bodyshop Manager and senior team, manage staff, budgets, and relationships, with hours Mon-Fri 8am-5pm and on-target earnings up to £75,000 per annum. The package includes benefits.