Head of AI & Agentic Automation

Frasers Group; Chatburn; On-site; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Frasers Champion-

Retail Reconnect —

Fearless 1200 —

Employee Welfare — Frasers Fit

Retail Trust

Job summary

Frasers Group Financial Services is building a lean AI capability to develop practical, agentic automation across the business. The AI & Agentic Automation Manager will lead this capability, working across technology, AI engineering and business teams to identify opportunities, design solutions, and support adoption.

The longer-term aim is to establish reusable patterns that help engineering move towards AI-enabled development and execution.

Qualifications

• Leading AI, automation or intelligent technology initiatives.
• Microsoft Copilot, Copilot Studio, Power Platform, Azure or Azure AI.
• Building and deploying AI-enabled applications.
• Strong understanding of LLMs, generative AI, agents and orchestration.
• Experience with APIs, integrations and AI-enabled workflows.
• Translating business processes into technical solutions.
• Leading technical teams and managing senior stakeholders.
• Working in Agile or product development environments.
• Experience with data platforms or data warehousing solutions.

Responsibilities

• Develop AI and agentic solutions from concept through to production.
• Identify opportunities to improve business performance through AI, automation and intelligent agents.
• Design scalable solutions using models, data, automation and system integrations.
• Evaluate emerging technologies and establish best-practice delivery approaches.
• Design and implement AI agents and automated workflows that support decision-making and business processes.
• Integrate agents with internal and external systems, including emerging frameworks such as MCP.
• Build feedback mechanisms to continuously improve performance and adoption.
• Working closely with business teams, redesign processes and embed AI-enabled ways of working.
• Identify and transform manual or inefficient processes through AI and automation.
• Translate business requirements into practical technical solutions and support adoption.
• Measure impact and drive continuous improvement.
• Lead and develop the AI and automation capability, setting priorities, standards and ways of working.
• Coach team members and support the growth of the function over time.
• Establish governance, testing and validation standards without limiting innovation.
• Monitor AI performance, security, access controls and outcomes, ensuring effective human oversight.
• Apply responsible AI principles, auditability and ongoing maintenance.

Skills

AI leadership

Automation initiatives

LLMs & generative AI

APIs & integrations

Agile / product development

Stakeholder management

Tools

Microsoft Copilot

Copilot Studio

Power Platform

Azure / Azure AI

APIs

MCP framework

Snowflake (Desirable)

Job description

Frasers Group Financial Services is building a lean AI capability to develop practical, agentic automation across the business. The AI & Agentic Automation Manager will lead this capability, working across technology, AI engineering and business teams to identify opportunities, design solutions, and support adoption.

The longer-term aim is to establish reusable patterns that help engineering move towards AI-enabled development and execution.