Head of Admissions & International Programs

UniHive Education; Cambridge; On-site; GBP 42,000 - 56,000; Full time

Job summary

UniHive Education in Cambridge is seeking an experienced Admissions Lead to manage and improve admissions processes across international programmes. You will report to the CEO and collaborate with the international sales team and programme delivery colleagues to deliver a smooth student experience.

The role focuses on coordinating applications from start to enrolment, ensuring completeness, liaising with partner institutions, resolving issues, and driving conversions.

Qualifications

• Strong experience in international education admissions, student recruitment administration or educational programme coordination.
• Excellent understanding of admissions processes and institutional requirements.
• Experience managing complex applications and communicating with education partners.
• Strong organisational skills and exceptional attention to detail.
• Excellent written and verbal English communication.
• Confidence working with CRM and admissions management systems.
• A proactive, solutions-focused approach.
• Ability to coordinate multiple priorities and support different departments.

Responsibilities

• Coordinate the admissions process from initial application to enrolment.
• Ensure applications and supporting documentation are complete, accurate and processed on time.
• Liaise with educational institutions and partners on admissions enquiries, requirements and application progress.
• Handle complex admissions enquiries and resolve application-related issues.
• Lead the conversion of prospective students and clients into confirmed enrolments.
• Monitor application deadlines, outstanding documentation and enrolment progress.
• Maintain accurate admissions records and CRM updates.
• Develop and improve admissions procedures, templates and workflows.
• Monitor admissions quality, processing times and service standards.
• Identify opportunities to improve efficiency and student experience.
• Support consistency and accuracy across all admissions activities.
• Work closely with the international sales team to support applications and other business development opportunities.
• Provide timely admissions updates to business development colleagues.
• Help resolve admissions issues affecting commercial opportunities.
• Assist the programme delivery team with participant registration, documentation and student coordination when requested.
• Support programme-related administrative activities and partner communications.
• Work collaboratively with operations colleagues to support successful programme delivery.

Skills

Admissions

CRM proficiency

Process improvement

Stakeholder management

Tools

CRM systems

Job description

UniHive Education in Cambridge is seeking an experienced Admissions Lead to manage and improve admissions processes across international programmes. You will report to the CEO and collaborate with the international sales team and programme delivery colleagues to deliver a smooth student experience.

The role focuses on coordinating applications from start to enrolment, ensuring completeness, liaising with partner institutions, resolving issues, and driving conversions.