Head of 4PL Control Tower: Strategic Transport Lead

Deutsche Post; Tamworth; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Company car or allowance

26 days annual leave

Pension scheme with 8% employer + 4%员工

GP consultations (24/7)

Retail and lifestyle discounts

Loans and mortgage advice

Job summary

DHL Supply Chain in Tamworth is seeking a Head of Account - 4PL Control Tower to orchestrate complex transport networks across regions, carriers, and modes of transport. You will lead a high-performing team, own key customer relationships, and drive commercial performance through operational excellence within a Lead Logistics Partner framework.

You will shape transport and warehouse solutions, deliver growth, and influence strategic supply chain decisions while managing budgets, P&L, and

Qualifications

• Leadership experience in transport, logistics, 4PL, LLP or similar roles.
• Knowledge of international cross-border transport operations.
• Strong understanding of road, sea and air freight.
• Ability to build trusted customer relationships and shape account strategies.
• Commercial mindset with budgets, P&L responsibility, forecasts and financial performance.

Responsibilities

• Lead the 4PL Control Tower team and drive operational excellence.
• Own key customer relationships and influence strategic supply chain decisions.
• Review transport performance across modes to meet service and cost targets.
• Analyse financial performance, budgets and forecasts to identify profitability opportunities.
• Collaborate with customers, carriers and internal stakeholders to resolve challenges.
• Identify value creation initiatives to improve service and reduce costs.
• Support strategic projects and network optimisation for growth.

Skills

Leadership experience

Budgeting & P&L

Stakeholder management

Financial analysis

Strategic account management

Job description

DHL Supply Chain in Tamworth is seeking a Head of Account - 4PL Control Tower to orchestrate complex transport networks across regions, carriers, and modes of transport. You will lead a high-performing team, own key customer relationships, and drive commercial performance through operational excellence within a Lead Logistics Partner framework.

You will shape transport and warehouse solutions, deliver growth, and influence strategic supply chain decisions while managing budgets, P&L, and