Head Housekeeper, Malmaison

Frasers Hospitality; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Housekeeping Manager to uphold exceptional standards in guest accommodations. This role is pivotal in ensuring every room reflects the high expectations of the establishment. You will inspire and lead your team, fostering an environment of excellence and guest satisfaction. With a commitment to internal development, this position offers a clear pathway to a Senior HOD role. If you are passionate about hospitality and dedicated to creating memorable experiences for guests, this opportunity is perfect for you.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Experience in housekeeping management and high standards of cleanliness.
• Strong leadership skills to guide and motivate the team.

Responsibilities

• Maintain bedroom standards and ensure rooms meet high expectations.
• Lead the housekeeping team to deliver outstanding guest experiences.

Skills

High Standards

Guest Interaction

Exceptional Service

Job description

Generous Company Benefits, Training & Development

Job Description

Rate of Pay / Hours: Generous Company Benefits, Training & Development, 45 hour contract

Type of Contract: Permanent

Location: Manchester Deansgate

As the Housekeeping Manager, you will be the key to maintaining bedroom standards, ensuring every room meets our high expectations.

We are looking for someone who embodies high standards, enjoys interacting with guests, and is dedicated to providing exceptional service. Your role will set the tone for our guests' visits, and you will lead your team in delivering outstanding experiences.

This position offers a pathway to a Senior HOD role within Hotel du Vin, as we actively promote internal development and progression.

Interested? Click Apply Now.

In addition to competitive rates of pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 for referring candidates.
• A decent uniform that reflects our professional standards.
• Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches and Mental Health Awareness week.
• Access to Wagestream for real-time wage tracking and flexible payment options.
• Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• Employee Assistance Programme – free, confidential advice available 24/7 for you and your family.

Plus, upon completing your probationary period, you will receive:

• Private Medical Healthcare.
• Bonus Plan based on clear and transparent KPI’s.
• Critical Illness cover.
• Life Assurance.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy.
• We recycle a minimum of 70% of the waste from our hotels.
• We have transitioned to a chemical-free cleaning system in our bedrooms and public areas.
• Volunteering for sustainable charities for 2 days per year on full pay.

Interested? Click Apply Now.

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunity employers and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.