Head Housekeeper: Lead Team, Standards & Guest Experience

Leonardo Hotel Management (UK) Limited; Leeds; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Special hotel room rates across UK & €

Vouchers through company-wide scheme

Talent referral scheme

Wellbeing calendar & training programs

Job summary

Leonardo Hotel Management (UK) Limited in Leeds invites applications for Head Housekeeper. You will lead the housekeeping team to deliver exceptional guest experiences, ensuring cleanliness, presentation, and adherence to service standards across the hotel.

The role focuses on creating a high-performing team and nurturing a culture of safety and continuous improvement. In this busy leadership position, you will drive training and succession planning, collaborate with other departments, and act

Qualifications

• Strong leadership and team management experience.
• Ability to drive health & safety compliance and training.
• Proven track record of achieving KPIs in a fast-paced hospitality environment.

Responsibilities

• Direct and manage day-to-day housekeeping operations to meet service standards.
• Lead training, coaching and succession planning for the housekeeping team.
• Collaborate with hotel departments to support strategic objectives.
• Ensure health & safety requirements are met and KPIs achieved.

Skills

Leadership

People Management

Attention to Detail

Job description

Leonardo Hotel Management (UK) Limited in Leeds invites applications for Head Housekeeper. You will lead the housekeeping team to deliver exceptional guest experiences, ensuring cleanliness, presentation, and adherence to service standards across the hotel.

The role focuses on creating a high-performing team and nurturing a culture of safety and continuous improvement. In this busy leadership position, you will drive training and succession planning, collaborate with other departments, and act