Head Housekeeper — Lead a Welcoming Lake District Inn

The Inn Collection Group; England; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Colleague accommodation

50% off food at inns

Birthday extra paid holiday

Lead-Inn development program

Job summary

The Inn Collection Group is seeking a Head Housekeeper for Ullswater Inn in the Lake District. Lead a housekeeping team to maintain spotless rooms and public areas, ensuring guest satisfaction and safety standards are met.

You will oversee cleaning, training staff, managing linen and supplies, and reporting to the General Manager, while providing a welcoming, high-quality guest experience. Colleague accommodation is included.

Qualifications

• Excellent communication skills and ability to lead by example.
• Experience in housekeeping management or supervisory role.
• Ability to oversee room/public area cleaning and linen supplies.

Responsibilities

• Oversee cleaning of rooms and public areas to maintain high standards.
• Promptly report maintenance issues and manage linen and supplies.
• Train new and existing staff and ensure safety guidelines are followed.
• Provide regular updates to the General Manager and coordinate with the team.
• Lead by example to deliver warm, welcoming guest experiences.

Skills

Leadership

Communication

Team supervision

Guest service

Job description

The Inn Collection Group is seeking a Head Housekeeper for Ullswater Inn in the Lake District. Lead a housekeeping team to maintain spotless rooms and public areas, ensuring guest satisfaction and safety standards are met.

You will oversee cleaning, training staff, managing linen and supplies, and reporting to the General Manager, while providing a welcoming, high-quality guest experience. Colleague accommodation is included.