Head Housekeeper

De Vere Tortworth Court; Wotton-under-Edge; On-site; GBP 35,000 - 40,000; Full time

Job summary

Join a leading hotel as a Head Housekeeper in Wotton-under-Edge, where you'll ensure impeccable cleanliness and guest satisfaction. This role offers a competitive salary, management bonus, and excellent benefits, including career progression opportunities and generous holiday allowances.

Benefits

Free meals on duty

Complimentary gym access

Extra paid day off for birthday

Annual complimentary 2-night stay

Colleague rates for overnight stays

31 days holiday

Career progression opportunities

Employee Assistance Programme

Monthly colleague recognition programme

Company Life Assurance scheme

Qualifications

• Previous experience in a similar role required.
• Strong communication skills to motivate colleagues.

Responsibilities

• Responsible for maintaining high housekeeping standards.
• Monitor equipment and linen stocks.

Skills

Communication

Time Management

Tools

Opera

Fourth

Job description

De Vere Tortworth Court

De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments.

Your commute: we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

Head Housekeeper

Are you passionate about maintaining impeccable standards of cleanliness? Do you have a keen eye for detail and the ability to lead a diverse team?

We are recruiting for a Head Housekeeper to join our team at De Vere Tortworth Court located in Wotton Under Edge.

The role offers a competitive salary plus 10% management bonus incentive scheme and excellent benefits to include free use of our gym and swimming pool, £50 staff stays at our De Vere Hotels, 31 days holiday plus a paid day off for your birthday, to name just a few.

As the Head Housekeeper you will be responsible for setting, monitoring and maintaining the highest level of housekeeping and guest service standards. Your attention to detail will ensure that our guests enjoy meticulously clean rooms and memorable moments throughout their stay. You will monitor and control equipment and linen to ensure suitable stocks are maintained and costs are controlled. You will lead by example, fostering a culture of warmth where colleagues feel appreciated and by building genuine relationships with your team, you will create a sense of belonging, empowering them to take pride in their work

In addition you will act at Duty Manager as and when required.

Your skills and experience:

• You have previous experience, ideally in a similar property and role
• You have strong communication skills with the ability to motivate and inspire colleagues to deliver a consistent level of service
• You are well organised with good time management skills, prioritising tasks, managing work schedules and rotas to meet operational demands
• You are IT literate – previous experience of using Opera or Fourth hospitality would be advantageous although not essential

Benefits:

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Head Housekeeper.

• £35,000 to £40,000 plus a share of service charge which is approximately £1,000 plus per annum
• Bonus Incentive Scheme with the opportunity to earn up to 10% of salary based on business performance
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage
• 31 days holiday each year (increasing annually up to 33 days)
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones