Head Housekeeper

TN United Kingdom; Preston; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a Head Housekeeper to ensure a pristine environment and exceptional guest experiences. This role offers the chance to lead a dedicated team while maintaining high standards of cleanliness and service. With a focus on professionalism and attention to detail, you will be pivotal in creating memorable visits for guests. If you have a passion for hospitality and a knack for leadership, this opportunity is perfect for you. Join a team recognized for excellence and contribute to a culture that values respect and warmth in every interaction.

Benefits

Extra paid holiday for birthdays

50% off food at Inns

£1 stays during January, February, March

1/3 off room bookings

£50 on same day bookings

15% off for loved ones

24/7 confidential support

Tronc (tips)

Give-inn back scheme

Recognition as Best Pub Employer

Qualifications

• Excellent communication skills and a passion for guest service.
• Ability to lead a team and maintain high standards.

Responsibilities

• Oversee cleaning of rooms and public areas, ensuring high standards.
• Train new and existing staff while managing supplies and linen.

Skills

Communication Skills

Attention to Detail

Leadership

Customer Service

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

1. Celebrate your birthday with an extra paid holiday.
2. Build your future with support from our Lead-Inn development program.
3. Take the time you need to rest and recharge; Paid Breaks are on us.
4. Enjoy 50% off food at any of our Inns.
5. Relax with a stay at any of our Inns during January, February, and March for just £1.

Work abroad

1. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
2. Experience a spontaneous trip away with £50 on same day bookings.
3. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
4. 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
5. Tronc (…that’s tips to me and you).
6. Contribute to a company that gives back through our Give-inn back scheme.
7. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

The Angel Inn, Bowness, is perched above Lake Windermere, offering stunning views of the fells and surrounding countryside. Its elevated position makes it a standout destination, perfect for those looking to take in the breathtaking beauty of the Lake District.

You’ll Fit Right Inn

As Head Housekeeper, you’ll bring your friendly, detail-oriented nature to the role, ensuring a spotless, welcoming environment. Calm under pressure, you’ll exceed guest expectations by reacting promptly to requests and maintaining high standards throughout.

As part of the Housekeeping team, you’ll guide with professionalism, punctuality, and a keen eye for detail. Your duties will include overseeing the cleaning of rooms and public areas, promptly reporting maintenance issues, managing linen and supplies, and training new and existing staff. You’ll follow safety guidelines, work closely with the team to create memorable visits, and provide regular updates to the General Manager to ensure smooth operations.

If you have excellent communication skills, a passion for delivering exceptional guest service, and the ability to lead by example, then we think you’ll fit right inn...

This role gives Victoriija the opportunity to lead a team and still have time for personal interests. Watch Victorija’s video to learn more about our housekeeping roles. Click here to watch.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 02/04/2025 by TN United Kingdom