Head Housekeeper

Port Gaverne Hotel, nr. Port Isaac; Port Isaac; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

30% off food and drink

50% off overnight stays

£150 towards a stay in pubs

Retail discounts across hundreds of et

Great training and progression

Meal provided for shifts over 6 hours

Flexible working

Paid time off to volunteer

Job summary

Port Gaverne Hotel, nestled near Port Isaac on North Cornwall’s dramatic coast, seeks a Head Housekeeper to lead the housekeeping team and ensure a warm, home-from-home guest experience.

You will be a hands-on leader with excellent communication and organisational skills, coordinating cleaning across 15 ensuite rooms on two floors in a historic building without an elevator, maintaining the highest standards.

Qualifications

• Proven ability to lead and motivate a housekeeping team.
• Strong communication and organisational skills essential for guest support.
• Hands-on leader with a can-do attitude to maintain high cleanliness standards.

Responsibilities

• Head up the housekeeping team and manage daily operations.
• Ensure a warm, home-from-home guest experience with meticulous cleaning standards.
• Coordinate cleaning schedules for 15 ensuite rooms across two floors in a historic building.

Skills

Leadership

Team management

Communication

Organisational skills

Job description

The 17th century Port Gaverne Hotel is nestled in a beautiful, secluded cove near Port Isaac on North Cornwall's dramatic coast. Relax in our traditional old bar with slate floors, wooden beams and a wide range of proper ales served alongside seasonal, quality food inspired by the bounty on our doorstep.
The Port Gaverne has 15 ensuite rooms, each individually furnished. Please note, our rooms are situated on two floors of the building and because the building is very old, we do not have access to an elevator. All rooms are accessible via a narrow, steep staircase with low ceilings, keeping the natural beauty of the place intact.
The beautiful, peaceful North Cornwall Heritage Coast is on our doorstep, with the beach just moments away.

We’re looking for a Head Housekeeper to join our hard working but close-knit team. You’ll head up the housekeeping team, ensuring a fantastic home away from home experience for all our guests. You will be a hands-on, can do, leader, combining your natural ability to communicate with your outstanding organisational skills.

What we offer …

• 30% off food and drink and 50% off overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Discount scheme across hundreds of retailers
• Great training and opportunities to progress
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family-friendly, flexible working
• Paid time off to volunteer

Our Team …

• Are passionate about creating a warm welcome for everyone
• Have the highest standards, ensuring no pillow is left unturned
• Are well organised, experienced, with a great eye for detail
• Can motivate and support colleagues to achieve their best

We’d love you to join our family!

Additional info:

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.