Head Housekeeper

Stone House Hotel; England; Remote; GBP 2,500 - 3,000; Full time

Benefits offered by this job

Birthday Off

Generous Pay

Flexible Hours

Share of tips

Meal on shift

Job summary

Stone House Hotel in the heart of the Yorkshire Dales is seeking a Head Housekeeper to lead and motivate our housekeeping team. This hands-on leadership role balances on-the-ground activity with the organisation required to run a smooth department.

You’ll oversee breakfast service each morning, train and develop the team, and ensure rooms and public areas meet high presentation standards. A supportive team and stunning location await.

Qualifications

• Experienced in hotel housekeeping, ideally in a supervisory or management role.
• Organised planning of workloads and rotas.
• Positive, supportive leader who enjoys developing a team.
• Practical, hands-on and able to get stuck in.
• Friendly, approachable and calm under pressure.

Responsibilities

• Leading and supporting the housekeeping team day to day.
• Planning rotas and organising daily room allocations.
• Overseeing breakfast service each morning with the front-of-house team.
• Carrying out quality inspections of bedrooms and public areas.
• Maintaining presentation and cleanliness standards at all times.
• Reporting maintenance issues and liaising with the maintenance team.
• Ordering housekeeping supplies and managing stock levels.
• Training, encouraging and motivating the team.
• Helping out during busy periods.

Skills

Leadership

Rotas planning

Team development

Hands-on leadership

Calm under pressure

Job description

Love leading a team, setting high standards, and making sure every room feels just right for our guests?

Then why not take the reins of our friendly housekeeping team?

About the role

Our housekeeping team is at the heart of the guest experience, and we’re looking for a Head Housekeeper to lead them and help keep our beautiful Yorkshire Dales hotel looking its very best.

This is a hands‑on leadership role, balancing time on the ground with the organisation needed to keep the department running smoothly. Each morning you’ll also oversee our breakfast team before moving on to the housekeeping operation for the day.

Our current Head Housekeeper will be staying on as a supportive part of the team. That makes this a fantastic opportunity for someone new to take the reins, put their own stamp on the role, and work alongside an experienced and friendly team.

What the Role Involves

• Leading and supporting the housekeeping team day to day
• Planning rotas and organising daily room allocations
• Overseeing breakfast service each morning with the front‑of‑house team
• Carrying out quality inspections of bedrooms and public areas
• Keeping presentation and cleanliness standards consistently high
• Reporting maintenance issues and liaising with the maintenance team
• Ordering housekeeping supplies and managing stock levels
• Training, encouraging and motivating the team
• Rolling up your sleeves and helping wherever needed during busy periods

The Kind of Person We’re Looking For

• Experienced in hotel housekeeping, ideally in a supervisory or management role
• Organised and confident planning workloads and rotas
• A positive, supportive leader who enjoys developing a team
• Practical, hands‑on and happy to get stuck in
• Friendly, approachable and calm under pressure
• Passionate about beautifully presented spaces for our guests

What You’ll Receive

• A generous, tax‑efficient tronc, typically £2,500-£3,000 a year based on a 40‑hour week
• Every other weekend off
• An extra day’s holiday on your birthday
• A meal provided on every shift
• A supportive, friendly, and well‑established team
• The opportunity to make the department your own
• A stunning Yorkshire Dales location and a much‑loved independent hotel

Perks of working at Stone House

• Birthday Off
• Generous Pay
• Flexible Hours
• Share of tips
• Meal on shift