Head Host & Service Pro — Create Welcoming Guest Moments

Crafted at Powdermills; Battle; On-site; GBP 21,000 - 27,000; Full time

Job summary

Crafted at Powdermills in East Sussex invites a Head Host to lead the front-of-house and create a welcoming guest experience from first contact. You’ll drive smooth service across pub and dining spaces, guiding the guest journey with warmth and efficiency.

The role requires a positive attitude, the ability to learn quickly, and a collaborative approach to supporting the team while maintaining high standards of service.

Qualifications

• Must convey a natural pace, warmth and good humour.
• Confident to learn on the job and ask questions.
• Attention to detail and pride in delivering great service.

Responsibilities

• Deliver smooth, confident service across the pub and restaurant.
• Take orders, run food and drinks, and support the guest journey from start to finish.
• Support the team by stepping in wherever needed — running, clearing, resetting.
• Engage with guests with warmth and ease, matching the mood of the space.
• Communicate clearly with chefs, runners and managers to keep things flowing.

Skills

Pace & warmth

Confident to learn

Attention to detail

Availability evenings weekends

Collaborative

Job description

Crafted at Powdermills in East Sussex invites a Head Host to lead the front-of-house and create a welcoming guest experience from first contact. You’ll drive smooth service across pub and dining spaces, guiding the guest journey with warmth and efficiency.

The role requires a positive attitude, the ability to learn quickly, and a collaborative approach to supporting the team while maintaining high standards of service.