Head Host

ETM Group London; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

ETM Group London is seeking an enthusiastic Head Host Hostess to join their vibrant team. You will play a vital role in delivering unforgettable guest experiences, interacting warmly and engagingly while managing reservations and event preparations. Enjoy perks such as flexible hours, discounts, and professional development opportunities while being part of a dynamic hospitality group.

Benefits

Flexible working hours available

Share of service charge

50% discount for you + 5 friends

Birthday lunch on us

Generous employee referral scheme

Shopping discounts

Apprenticeship schemes

Access to Wagestream

Employee Assistance Program

Learning and Development opportunities

Qualifications

• Experience in a similar high-volume site required.
• Ability to manage seating arrangements and events.
• Proficiency in reservation platforms like Open Table.

Responsibilities

• Create exceptional guest experiences.
• Handle reservations and client inquiries.
• Manage events organization and seating arrangements.

Skills

Communication skills

Approachability

Organizational skills

Tools

Reservation platforms

Job description

Join to apply for the Head Host role at ETM Group London

1 week ago Be among the first 25 applicants

Join to apply for the Head Host role at ETM Group London

We're looking for a Head Host Hostess to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Head Host Hostess! Join our team and build a career by taking advantage of our learning and development opportunities.

Epic Perks

• Flexible working hours available
• Share of service charge
• 50% discount for you + 5 friends at any of our venues!
• Your birthday lunch is on us
• Generous employee referral scheme - work with your friends!
• Money off your shopping at many high street stores
• Apprenticeship schemes to learn while you work
• Access to Wagestream for better money management
• Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
• Group wide Learning and Development opportunities
  
  

What You'll Need

• Experience in a similar high-volume site
• Spotless communication skills, natural approachability and warm welcome manners
• Proficiency with reservation platforms such as (ideally)Open Table and Collins
• Familiarity with admin tasks, calls and enquiries handling experience
• Ability to manage seating arrangements and events organization
• Immaculate presentation
  
  

WORK SOMEWHERE EPIC

We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us.

Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge.

ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate.

Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us.

If you are interested in being our new Head Host Hostess please click apply!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality

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