Head Barista

carpo; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading coffee retailer in London, carpo, seeks a Head Barista for its Glass House location. The role requires exceptional coffee skills, customer service excellence, and team leadership to deliver unforgettable coffee experiences. Join a passionate team and enjoy competitive pay, great benefits, and opportunities for growth.

Benefits

Up to £16 per hour, depending on experience

28 days of Holidays including Bank Holidays

Full-time shifts of up to 8 hours

Training support and development opportunities

Staff discounts and uniform

Pension scheme

Qualifications

• 2 years' experience in coffee shop or upscale restaurant.
• Ability to provide exceptional customer experiences.
• Strong leadership and training skills.

Responsibilities

• Prepare and serve coffee beverages and engage with customers.
• Train team members on bar standards.
• Maintain cleanliness and organization of the workspace.

Skills

Customer Service

Organization

Communication

Interpersonal Skills

Education

Experience as Head Barista

Job description

As Head barista you will be the coffee master of our store. Your extensive knowledge about coffee will help you to lead the team, support with all the bar operations and promoting carpo by providing unforgettable experiences.

carpo is a unique concept in the F&B retail sector, offering a product combination: the threefold “Nuts - Chocolate & Coffee”. Yet the carpo concept is infinitely more; it is a philosophy, an exciting journey offering an exclusive senses experience of authentic indulgence, fulfilment and joy.The “carpo journey” starts from its exceptional architectural design, the exquisite product presentation, the luxurious packaging, the universal music collections, the delicious smells and flavours of coffee and freshly roasted nuts, within an aesthetically artful environment offered with genuine and authentic welcome and warmth, that makes all guests feel valued and unique.

With a brand heritage of 30 years, carpo operates eleven stores, four in the United Kingdom, one in Dubai (The Dubai Mall, Fashion Avenue) and six in Greece in prominent locations.

The company’s vision is to lead the way forward in the international F&B retail sector, while becoming a world-class brand, through transforming a simple, daily routine into an unforgettable experience.

Job Description

We are currently seeking a skilled and enthusiastic Head Barista to join our team at carpo Glass House, Piccadilly. As Head Barista, you will play a key role in creating exceptional coffee experiences for our customers while upholding the standards of quality and service that define our establishment. If you are passionate about coffee and thrive in a fast-paced, customer-focused environment, we want to hear from you!

Daily life at carpo…

·Provides the perfect service experience for every customer.

·Prepares and serves a variety of coffee beverages, including espresso-based drinks, pour-over coffee, specialty brews, and a variety of classic cocktails according to established recipes and standards.

·Provides friendly and attentive customer service, engaging with customers to understand their preferences.

·Operates coffee equipment, such as espresso machines, grinders, and brewers, with precision and care, maintaining cleanliness and functionality.

·Maintains a clean and organized workspace, including coffee preparation areas, equipment, and serving stations, in compliance with health and safety regulations.

·Collaborates with team members to ensure smooth operations and efficient service during peak hours.

·Trains new and existing team members on the bar standards and ensuring that these are followed at all times.

·Assists the General Manager with scheduling, rotas, stock management and inventory

·Contributes to a positive work environment by demonstrating professionalism, teamwork, and a passion for coffee excellence.

·Looks for ways to avoid waste and limit costs and must follow all cash handling policies and procedures.

·Is a shining example of good behaviour and high performance.

We are looking for…

People with passion and love in providing an inspiring and joyful work environment for their team partners.

People who lead by example with a priority to securing a trustworthy, positive and secure workplace

Hardworking individuals who can work to efficient process methods and adapt to various roles are the key to making the supply chain run smoothly.

Proven successful experience as a Head Barista in an upscale service environment with excellent customer service skills, strong organizational skills, good communication and interpersonal skills is what we are after!

You will be joining a small community of dedicated, hard-working, and energised individuals who pride themselves on their commitment and work ethic.

If you have at least 2 years’ experience working in a coffee shop as Head Barista or in an upscale restaurant in a similar environment, apply now to join our team at carpo in London.

What’s in it for you…

·Up to £16 per hour, depending on experience plus paid overtime.

·28 days of Holidays inc Bank Holidays

·Full time employment with up to8hr shifts and 2 days offper week.

·Onboarding training to get you settled in the role, cross training in the other carpo UK stores and training support to enhance your skillset to develop

·Pension scheme

·Staff discounts and staff uniform

·Training and Development Opportunities

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.