Hardware Prep & Returns Technician – Nottingham

ClearCourse; Nottingham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive base salary

25 days holiday, plus bank holidays

Birthday off

Private medical cover

Health cash plan

Life assurance

Calm wellbeing app access

Perkbox employee benefits platform

Enhanced parental leave

Cycle to work scheme

Volunteering days

Employee Assistance Programme

Career progression across ClearCourse

Job summary

CSY Retail Systems, part of the ClearCourse Group, is seeking a Hardware Preparation & Returns Technician in Nottingham. You’ll be the hands-on engine room behind installations, getting hardware ready and handling returns to keep retailers running smoothly.

You’ll ensure equipment is available for scheduled installations, prep new hardware, assist with swaps, and repair swapped units where needed. The role is on site with a competitive base salary and a strong benefits package.

Qualifications

• Hands-on experience with PCs or IT hardware (EPOS experience is a bonus).
• Methodical, detail-focused approach with stock and equipment tracking.
• Good organisation and ability to prioritise against deadlines.
• Clear, friendly communication with colleagues and couriers.
• Fault-finding and repair skills, or enthusiasm to learn them.

Responsibilities

• Ensure required equipment is available for installations.
• Set up new hardware for installation and hand over to Installation Team.
• Prepare hardware for customer returns.
• Keep hardware available for customer swapouts and coordinate with couriers.
• Repair swapped hardware where appropriate.

Skills

PCs/IT hardware

EPOS experience

Organisation

Prioritisation

Communication

Fault-finding

Repair skills

Enthusiasm to learn

Job description

CSY Retail Systems, part of the ClearCourse Group, is seeking a Hardware Preparation & Returns Technician in Nottingham. You’ll be the hands-on engine room behind installations, getting hardware ready and handling returns to keep retailers running smoothly.

You’ll ensure equipment is available for scheduled installations, prep new hardware, assist with swaps, and repair swapped units where needed. The role is on site with a competitive base salary and a strong benefits package.