Hardware Operations Analyst

Parliamentary Digital Service; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

On-site gym

Nursery

Catering

Post office

GP

Hybrid working

Generous leave

Civil Service pension

Job summary

Parliamentary Digital Service is recruiting four Hardware Operations Analysts to join the Provisioning Team. You will manage IT hardware assets through their lifecycle, maintain accurate asset records, oversee stock control, support hardware allocation, and provide reliable asset information to colleagues across Parliament.

This onsite role requires careful data work, strong attention to detail, and the ability to work with multiple teams.

Qualifications

• Excellent attention to detail; able to record large data sets and generate reports.
• Collaborative team player across multiple teams to serve customers.
• Understanding of financial principles, purchases, stock levels, and invoices.
• Ability to work under pressure and remain calm.
• Able to pass UK security clearance and have right to work in the UK.

Responsibilities

• Maintain asset records and stock control for IT hardware.
• Support hardware allocation and provide asset information to colleagues.
• Assist with receiving and processing hardware deliveries, twice weekly.
• Ensure stock levels meet changing business demands.
• Deliver accurate data to stakeholders across Parliament.

Skills

Attention to detail

Excel

Teamwork

Financial principles

Stock management

Security clearance

Right to work in UK

Job description

We are recruiting four Hardware Operations Analysts to join the Provisioning Team within the Parliamentary Digital Service.

As a Hardware Operations Analyst, you will play a vital role in ensuring Parliament's IT hardware assets are effectively managed throughout their lifecycle. Working as part of a busy and collaborative team, you will maintain accurate asset records, oversee stock control, support hardware allocation, and provide reliable asset information to colleagues and stakeholders across Parliament. You will also help ensure appropriate stock levels are maintained to meet changing business demands.

The Provisioning Team operates in a fast-paced environment where organisation, attention to detail and a customer-focused approach are essential. Working alongside fellow Hardware Operations Analysts, you will contribute to delivering an efficient and high-quality service, helping the team meet its objectives and support the smooth running of Parliament's technology services.

You will also assist with receiving and processing hardware deliveries, including unloading deliveries approximately twice per week

. This is an onsite role due to the duties involved.

What You Need

If you have excellent knowledge and experience of hardware asset management processes, policies and procedures, we'd love to hear from you. You'll also bring:

• Excellent attention to detail. Able to accurately record complex data in large data sets, produce reports, spot mistakes, and follow complex processes accurately. Use of Microsoft productivity tools on a day-to-day basis including Excel to an intermediate level (or have the aptitude to learn to this level).
• Ability to work collaboratively within the team and across a range of teams ensuring the best outcome for the customer, whilst upholding the values of equality, diversity and inclusion.
• A strong understanding of financial principles, making purchases and maintaining stock levels, with experience in dealing with purchase orders and invoices.
• Ability to self-motivate, answer queries and lead others in a fast-paced environment working calmly and efficiently under pressure.
• The ability to pass security clearance, backed by the right to work in the UK

About The Team

The Provisioning Team is responsible for the procurement, distribution, management and disposal of Hardware and Software to Members, their staff, and Administration Staff across both Houses of Parliament. It is comprised of the Hardware Asset Management Team and the Software and Mobile Asset Management Team; it is part of the Digital Customer Services Team in PDS and works under the Providing Digital Technology value stream and End User Compute product.

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life, and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

In addition to your salary, we offer

• generous annual leave starting at 30 days and increasing to 35 days in addition to bank holidays
• generous maternity pay policy up to 6 months full pay
• enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%
• on-site gym, nursery, catering, post office and GP
• flexible options including hybrid working and family friendly policies

Our Culture

For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success.

We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.