Hard Services Engineering Manager: Lead M&E & Sustainability

Mitie; Crawley; On-site; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Benefits package

Training programmes

Wellbeing support

Job summary

Mitie is seeking a Hard Services Engineering Manager in Crawley to lead the delivery of engineering services on a technically complex site. You will act as the site’s M&E SME, providing technical leadership, safety assurance, and operational guidance to ensure reliable, compliant, and efficient building services.

You will manage a multi-skilled team, coordinate contractors, and drive improvements in uptime, energy efficiency, and asset integrity, while maintaining robust stakeholder

Qualifications

• Proven experience leading engineering teams within complex environments such as manufacturing, research, data centres or large facilities.
• Strong technical knowledge of mechanical and electrical building services (HV/LV, standby gensets, UPS, HVAC, chillers, boilers, LTHW, BMS, compressed air, water treatment, Legionella control).
• Excellent contractor management and stakeholder engagement skills.
• Experience managing compliance, permits, and Safe Systems of Work within regulated environments.
• Solid understanding of statutory compliance and governance requirements.
• Ability to prioritise workloads and lead teams in fast-paced operational settings.
• Excellent fault-finding, problem-solving, and decision-making abilities.

Responsibilities

• Lead and manage a multi-skilled engineering team delivering PPM, reactive maintenance, and minor projects across the site.
• Act as the M&E Technical SME, advising on building services, asset lifecycle, and engineering infrastructure.
• Ensure critical plant is maintained to maximise reliability, uptime and performance.
• Provide technical support and regular updates to client stakeholders.
• Coordinate specialist subcontractors, ensuring safety, timeliness, and quality.
• Ensure contractor activities comply with Mitie policies, SSOW, PTW, and site requirements.
• Drive safety, compliance, and energy efficiency across the facility, including energy reduction initiatives.
• Monitor KPIs, SLAs, and audits, implementing corrective actions where needed.
• Support planned shutdowns and lifecycle replacement projects.
• Review RAMS, permits and procedures for engineering works.
• Maintain accurate maintenance records and CAFM data.
• Identify opportunities for energy efficiency and sustainable improvements.
• Provide leadership during incident management and fault resolution.

Skills

Engineering team leadership

M&E building services knowledge

Contractor management

Regulatory compliance

Problem solving

Stakeholder engagement

Job description

Mitie is seeking a Hard Services Engineering Manager in Crawley to lead the delivery of engineering services on a technically complex site. You will act as the site’s M&E SME, providing technical leadership, safety assurance, and operational guidance to ensure reliable, compliant, and efficient building services.

You will manage a multi-skilled team, coordinate contractors, and drive improvements in uptime, energy efficiency, and asset integrity, while maintaining robust stakeholder