Hard Services Contract Manager

Hays Construction and Property; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A London borough council is seeking a Facilities Management professional to oversee and monitor Hard Services contracts. Responsibilities include ensuring compliance with contractual requirements, providing technical leadership, and conducting audits. Relevant certifications are required, and the role offers a competitive day rate for interim assignments.

Qualifications

• Experience in hard services environment (mechanical, electrical, fabric).
• Knowledge of building maintenance standards and regulations.
• Proven experience managing hard services contracts.

Responsibilities

• Oversee operational elements of Hard Services contracts.
• Act as technical point of contact for Service Providers.
• Conduct audits to ensure compliance with service delivery.

Skills

Technical leadership

Building maintenance practices

Health and safety regulations

Compliance management

Contracts management

Education

Relevant certification in Facilities Management Engineering

NEBOSH or IOSH certification

Job description

Your new company
A London borough council responsible for delivering services to residents within a defined geographical area
Your new role
To be responsible for overseeing and monitoring the operational elements of the Hard Services contracts to ensure full compliance with the contract requirements and that the service delivery aspects are delivered by the Service Provider(s) in an effective, efficient, cost-effective manner coordinated with stakeholders, business users and customers.

• Oversee and monitor the operational elements of Hard Services contracts to ensure full compliance with contract requirements and effective, efficient and cost-effective service delivery.
• Act as the technical point of contact for Service Providers to resolve escalated issues and complaints, provide technical advice and ensure Service Providers take corrective actions.
• Conduct regular audits of buildings and processes, to identify and rectify issues with service delivery by Service Providers.
• Provide strong technical leadership to ensure successful delivery of operations and support the development and implementation of the facilities strategy.
• Develop policies and procedures for Operational Property and Facilities Management to ensure compliance with relevant requirements for Hard FM services.
• Review and monitor asset register, maintenance programmes, risk assessments and critical spares lists to maintain accurate records and plan for effective maintenance and operation.

What you'll need to succeed

• Relevant certification in Facilities Management Engineering or occupational health and safety (NEBOSH, IOSH, or equivalent)
• Experience of working within a hard services environment, including mechanical, electrical, fabric and minor works.
• Knowledge of building maintenance practices, standards, and regulations.A strong understanding of health and safety regulations and procedures.Knowledge of contracts and performance management.
• Experience in managing hard services contracts and ensuring compliance with contract requirements.

What you'll get in return
An ongoing senior interim assignment at a competitive day rate.
What you need to do now

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