Harbour Berthing Officer

Dorset Council UK; Weymouth; Sur place; GBP 24 000 - 36 000; Plein temps

Résumé du poste

Weymouth Harbour is looking for someone to join our professional and enthusiastic team based at the harbourside in Weymouth. This is an exciting opportunity for someone with maritime experience in harbour and vessel operations.

Experience of sailing or boating is needed to deliver on the specialist elements of the role. You will be working in a vibrant, operational environment and be called upon to complete a number of varied roles in support of the business.

Qualifications

• A self-motivated approach is required with a responsibility to respond.
• Delivering excellent customer service to harbour customers is crucial in the competitive environment.
• Able to communicate well and work efficiently with the team to plan and organise workload, prioritising deadlines.
• Administration and IT knowledge to maintain records and databases.

Responsabilités

• Assist the Harbour Master or Assistant Harbour Master and ensure harbour safety, including health and safety inspections and safety management systems.
• Provide professional service to harbour customers, meet and greet vessels, respond to defects and incidents.
• Carry out maintenance tasks and improvements to harbour infrastructure.
• Identify and resolve defects and incidents, maintain accurate records.
• Assist with regulation of contractors, including permit to work systems.
• Complete administration tasks including meter readings, financial paperwork, updating databases and spreadsheets.
• Provide office services including correspondence and emails.
• Control and manage vehicular traffic movements and parking on Harbour area in line with legislation.
• Deal with harbour users and the public regarding marine and harbour services and report matters to the Harbour Master.
• Assist with arrival and departure of visiting vessels.
• Duties include cleaning slipways, pontoons, steps and walkways.
• Support other harbour office functions as required.

Connaissances

Customer service

Communication

Administration & IT

Teamwork

Formation

Maritime qualifications

Outils

Databases

MS Office

Description du poste

Weymouth Harbour is looking for someone to join our professional and enthusiastic team based at the harbourside in Weymouth. This is an exciting opportunity for someone with maritime experience in harbour and vessel operations. Experience of sailing or boating is needed to deliver on the specialist elements of the role.

It is a busy, interesting and challenging role aiming to assist with the day to day harbour and maintenance activities, assisting in maintenance of Harbour infrastructure.

You will be working in a vibrant, operational environment and be called upon to complete a number of varied roles in support of the business.

About You

• A self-motivated approach is required with a responsibility to respond.
• Delivering excellent customer service to all harbour customers is crucial in the competitive environment that we work in.
• You will need to be able to communicate well and work efficiently with the rest of the team to plan and organise the workload effectively, prioritising task and working to defined deadlines.
• You will need administration and IT knowledge that will enable you maintain records and databases.
• You will be required to work outdoors as regular site visits and inspections are required either on foot or by boat.
• Maritime qualifications and experience are needed to deliver the specialist elements if this role.
• You will be required to work weekends, evenings and bank holidays

In This Role You Will

• Assist the Harbour Master or Assistant Harbour Master and ensure that the harbour is operated safely, including health and safety inspections, support to pollution control measures and working on safety management systems.
• Provide a professional and first-rate service to harbour customers, meet and greet customers as they arrive by vessel, respond to defect and incident reporting.
• Carry out maintenance tasks and improvements to harbour infrastructure.
• Identification and resolution of defects and incidents, maintaining accurate records.
• Assist with regulation of contractors, including permit to work systems.
• Complete administration tasks including recording meter readings, financial paperwork, updating and maintaining databases and spreadsheets, checking of documentation.
• Provide office services to include correspondence and communication in the form of letters and emails
• Control and manage vehicular traffic movements and parking arrangements on the Harbour area to enforce national and local harbour legislation.
• Deal directly with Harbour users and members of the public with regard to the use of marine and Harbour services and reporting appropriate matters to the Harbour Master
• Assist with the arrival and departure of visiting vessels
• Duties will include the cleaning of slipways, pontoons, steps and walkways
• Support other harbour office functions as required