Handyperson

Anchor Hanover Group; Liverpool; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in Liverpool seeks candidates for Handyperson and Gardener roles, responsible for maintenance, repairs, and ensuring safety standards. Ideal applicants will have relevant experience, strong interpersonal skills, and a commitment to customer satisfaction. Join a diverse, inclusive workplace that values respect and teamwork.

Qualifications

• Previous gardening, building or maintenance experience is desirable.
• Wide range of practical skills including maintenance and gardening.
• Understanding of health & safety in the workplace.

Responsibilities

• Carrying out day to day minor maintenance and repairs.
• Identifying associated gardening duties and health & safety standards.
• Ensuring customer satisfaction and comfort.

Skills

Organizational skills

Interpersonal skills

Empathy skills

Customer focused

Education

Customer Service Level 2 or equivalent

Job description

Handyperson Role

Reporting into the Location Manager, responsibilities will include:

• Carrying out day to day minor maintenance and repairs, to a high standard, contributing to a happy and comfortable environment for customers.
• Differentiating between minor repairs and when more specialist skills are required.
• Ensuring equipment is used safely, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Previous gardening, building or maintenance experience is desirable.
• Range of practical skills including maintenance and gardening.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace.

Required skills:

• Well organized and able to plan workload.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to undertake a wide range of activities.
• Customer focused at all time.

Gardener role

Reporting into the Maintenance Manager, responsibilities will include:

• All associated gardening duties within the Village.
• Identifying and ensuring health & safety standards are met.
• Escalating concerns and issues.

Required Knowledge and experience:

• Previous experience as a Gardener covering a large site
• Customer Service Level 2 or equivalent experience.
• Ability to read, understand and complete tasks as set out by your manager.
• Knowledge of health & safety in the workplace, along with an understanding of the safeguarding of vulnerable adults.

Required Skills:

• Commitment to providing a high quality service.
• Strong interpersonal and empathy skills with an approachable attitude.
• Flexible to work shifts including weekends, reliable and able to adapt and work under pressure. Able to create an environment where customers feel at home
• Able to work as part of a team and individually.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK