Caretaker

Rendall & Rittner; Greater London; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

20 days holiday plus bank holidays

Pension scheme enrollment

Employee assistance programme

Employee referral scheme

Team uniform

Fully funded training and development

Discounts on travel, retail, fitness,

DBS check support

Job summary

Rendall & Rittner is seeking a hands-on Handy Person to look after a calm 74-apartment development in Highgate. You will be the on-site go-to for maintenance, carrying out a mix of planned and reactive tasks to keep buildings, plant rooms and communal areas in top condition.

The role involves liaising with residents and contractors, monitoring health and safety, and ensuring the estate remains clean, safe and welcoming.

Qualifications

• Hands-on building or facilities maintenance across residential blocks or estates.
• Practical skills in basic plumbing, joinery, decorating and minor electrical tasks.
• Experience coordinating contractors and understanding RAMS, permits to work and site inductions.
• Customer-facing role where service and communication matter.

Responsibilities

• On-site go-to for maintenance, carrying out planned and reactive tasks to keep buildings, plant rooms and communal areas in top condition.
• Liaise with residents and contractors, monitor health and safety, and ensure the estate remains clean, safe and welcoming.
• Complete daily site walks, log issues, and action minor repairs; support task logging and updates.

Skills

Maintenance skills

Customer service

Health & safety

Contractor coordination

RAMS & records

Documentation

Job description

• Mon to Fri 0800 - 1700 and ever other Saturday 0800 - 1200

HANDYPERSON

• Rendall & Rittner
• £40,000 - £45,000
• Southwood Park, Highgate - N6 5SG
• Mon to Fri 0800 - 1700 and ever other Saturday 0800 - 1200

DEVELOPMENT DETAILS

You will look after a calm, well-presented development of 74 apartments in leafy Highgate, moments from Highgate Wood and the independent shops and cafés of Highgate Village. The community enjoys secure entry and immaculate communal spaces, with residents who value a friendly face and reliable support. With Highgate and East Finchley Underground stations a short walk away on the Northern line, the setting is both well-connected and peaceful—an ideal place to take pride in standards every day.

ROLE EXPECTATIONS

You will be the on-site go-to for maintenance, carrying out a mix of planned and reactive tasks to keep buildings, plant rooms and communal areas in top condition. You will liaise with residents and contractors, monitor health and safety, and ensure the estate remains clean, safe and welcoming.

What Success Looks Like

• Residents consistently compliment your responsiveness, clear communication and can-do approach.
• Communal areas, M&E rooms and external grounds are visibly well maintained, tidy and hazard-free.
• Preventative maintenance is completed on time, with accurate records and minimal reactive call-outs.
• Health and safety checks, including emergency lighting and fire alarm tests, are completed to schedule with compliant documentation.
• Contractors are coordinated effectively, with permits, RAMS and works signed off to standard.
• Small faults are fixed quickly and escalations to the Property Manager are timely and well-evidenced.

How You'll Spend Most Of Your Time

• Completing daily site walks, logging issues, and actioning minor repairs to fixtures, fittings and finishes.
• Carrying out planned maintenance, meter readings and weekly/monthly compliance checks.
• Monitoring and testing life-safety systems and reporting defects promptly.
• Keeping communal areas, bins, stores and plant rooms clean, orderly and secure.
• Meeting and supervising contractors, managing permits to work and verifying completion.
• Supporting resident queries in person and via the Property Manager, updating task logs throughout.

Who This Role Is For

• You take pride in craftsmanship, consistency and leaving every space better than you found it.
• You communicate clearly, stay calm under pressure and enjoy helping people.
• You are organised, self-motivated and comfortable prioritising a busy task list.
• You take health and safety seriously and follow procedures without shortcuts.
• You are happy working both independently and as part of a wider estate and management team.

Experience That Helps

• Hands-on building or facilities maintenance across residential blocks or estates.
• Practical skills in basic plumbing, joinery, decorating and minor electrical tasks (non-licensed).
• Using checklists, digital task systems and compliance logs to track work.
• Coordinating contractors and understanding RAMS, permits to work and site inductions.
• Experience in a customer-facing role where service and communication matter.

What We Offer

• 20 days holiday plus bank holidays
• Enrolment into the Rendall & Rittner pension scheme
• Employee assistance programme supporting family, health, money and work
• Employee referral scheme
• Team uniform* subject to development
• Fully funded training and development opportunities
• Access to discounts across travel, retail, fitness and entertainment

About Rendall & Rittner

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

How We Hire

• Initial conversation with our talent team
• Interview focused on practical maintenance know-how, health and safety awareness, customer service, problem-solving and how you prioritise and document work

We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Appointment is subject to a valid DBS check.