Hands-on Trading Floor Support Engineer (Onsite)

Talan Group; Greater London; On-site; GBP 45,000 - 60,000; Part time

Job summary

A leading technology service firm is seeking a hands-on Trade Floor Support Engineer to deliver outstanding technical assistance in a fast-paced trading environment. Your role involves supporting Bloomberg and Reuters systems, providing on-site support for desktop and mobile devices, and maintaining high standards of service. The ideal candidate communicates confidently, is proactive, and thrives under pressure, willing to contribute to continuous improvement initiatives. Experience in market data support and strong Windows 10 skills are essential for this role.

Qualifications

• Experience providing market data support in a trading environment.
• Strong knowledge of desktop support and Windows 10.
• ServiceNow ticketing experience preferred.

Responsibilities

• Deliver 1st to 3rd line support promptly across various channels.
• Provide trade floor support using Bloomberg and Reuters.
• Onboard new personnel and manage desk moves.

Skills

Market data support (Bloomberg, Reuters)

Windows 10 support

O365 knowledge

Customer communication

Tools

ServiceNow

PowerShell scripting

Exchange administration

Job description

A leading technology service firm is seeking a hands-on Trade Floor Support Engineer to deliver outstanding technical assistance in a fast-paced trading environment. Your role involves supporting Bloomberg and Reuters systems, providing on-site support for desktop and mobile devices, and maintaining high standards of service. The ideal candidate communicates confidently, is proactive, and thrives under pressure, willing to contribute to continuous improvement initiatives. Experience in market data support and strong Windows 10 skills are essential for this role.