Hands-On Coffee Team Leader | Drive Service & Sales

Village Hotels - Bournemouth - Starbucks; Holdenhurst; On-site; GBP 1,515,000 - 2,066,000; Full time

Benefits offered by this job

Pay: Insert Hourly Rate/Salary

Gym Membership: 2 x complimentary gym

Hotel Stays: Rooms from £20 across our

Food & Drink: 50% off food and drink

Friends & Family: 2 friends or family

Support: 24/7 Mental Health support

Job summary

Village Hotels Bournemouth, in partnership with Starbucks, seeks a hands-on Team Leader to orchestrate a high-volume operation and keep the coffee flowing flawlessly. You will be the Manager's absolute right hand, turning big-picture commercial strategy into brilliant daily reality, coaching the team, managing shifts, and driving guest satisfaction across the hospitality floor.

Join a fast-paced, supportive culture where training, standards and teamwork are rewarded, and where you help guests

Qualifications

• The Natural Coach: you spot talent, benchmark performance and build a supportive leadership culture.
• A Commercial Brain: you manage par levels, wage percentages and drive high-margin item sales without being pushy.
• Relentless Standards: you obsess over food safety and hygiene and aim for top TripAdvisor rankings.
• The Coffee Champion: you host tastings, share knowledge, and champion local marketing events.

Responsibilities

• Coach and onboard staff on best practices.
• Manage payroll and scheduling, ensuring KPIs are met.
• Set the pace for the shift and maintain high team morale.
• Lead shift operations to ensure consistent coffee quality and guest satisfaction.

Skills

Natural Coach

Commercial Brain

Relentless Standards

The Coffee Champion

Job description

Village Hotels Bournemouth, in partnership with Starbucks, seeks a hands-on Team Leader to orchestrate a high-volume operation and keep the coffee flowing flawlessly. You will be the Manager's absolute right hand, turning big-picture commercial strategy into brilliant daily reality, coaching the team, managing shifts, and driving guest satisfaction across the hospitality floor.

Join a fast-paced, supportive culture where training, standards and teamwork are rewarded, and where you help guests