Hairdressing manager

Toni&Guy; Harrogate; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Store discount

Employee discount

Free parking

Company events

In-salon education

Job summary

TONI&GUY Harrogate is seeking an experienced colour specialist to join as Assistant Salon Manager. You will split time between styling clients and supporting management, helping shape the salon's future.

Lead a talented team, drive client retention, and contribute to training and education while delivering premium colour and cut services in a busy, premium environment.

Qualifications

• Experienced and qualified hairdresser required.
• Strong colour knowledge and technical skills.
• Ability to provide styling services with colour.
• Leadership/management experience or readiness to lead.
• Understanding of targets, KPIs, client retention and rebooking.

Responsibilities

• Deliver exceptional colour, cutting and styling services.
• Build and maintain a loyal client base.
• Support daily salon operations and KPI monitoring.
• Lead and motivate the team with the Franchisee.
• Assist with consultations and client journey management.
• Handle client concerns professionally and confidently.
• Maintain high salon standards and drive team development.
• Contribute ideas to grow salon performance.

Skills

Hairdressing

Colour knowledge

Leadership

Client service

Communication

Team development

Education

Qualified hairdresser

Tools

TONI&GUY training

Job description

Assistant salon manager and colour specialist

TONI&GUY Harrogate

Salary plus tips - Employment: Full-time

We are looking for an experienced hairdresser to join TONI&GUY Harrogate as our new Assistant Salon Manager and Colour Specialist.

This is an exciting opportunity for someone who wants more than a busy column. You will play an important role in the daily running of the salon, support and motivate the team, and help us shape the next chapter of the business.

Our Harrogate salon is undergoing a full refurbishment in January 2027. We are looking for someone who wants to grow with us, lead a talented and friendly team, and help create a salon that clients and colleagues genuinely enjoy being part of.

The role

You will combine working with your own clients as a colour technician and stylist with assistant management responsibilities.

Your responsibilities will include:

• Delivering exceptional colour, cutting and styling services
• Building and maintaining a loyal clientele
• Supporting the daily running of the salon
• Leading and motivating the team alongside the Franchisee
• Monitoring individual and salon KPIs
• Creating team incentives and helping colleagues achieve their targets
• Supporting consultations, appointment management and the client journey
• Handling client concerns and complaints professionally and confidently
• Maintaining excellent standards across the salon
• Supporting team development, training and education
• Helping create a positive, accountable and enjoyable working environment
• Contributing ideas to grow the salon and improve its performance

Who we are looking for

We are looking for someone who:

• Is an experienced and qualified hairdresser
• Has strong colour knowledge and a genuine passion for technical work
• Can confidently provide styling services alongside colour
• Has leadership or management experience, or is ready to take the next step
• Understands the importance of targets, KPIs, rebooking, retail and client retention
• Communicates clearly and handles challenges calmly
• Enjoys developing and encouraging other people
• Takes pride in delivering an outstanding client experience
• Is creative, reliable and commercially aware
• Wants to build a long-term career within a premium salon environment

You may already be TONI&GUY trained, but this is not essential. If you have the right experience, technical ability and attitude, we can train you to TONI&GUY cutting, styling and colour standards.

What we offer

• A genuine assistant management position with the opportunity to influence the salon’s future
• The chance to help lead an established and supportive team
• Intensive in-salon education and development
• Access to training at the TONI&GUY Academies in London and Manchester
• The highly regarded TONI&GUY Vardering colour programme
• Salaried or bonus-based earning options across services and retail sales
• discount on professional retail products
• Complimentary hairdressing every eight weeks
• Continued career development within a global hairdressing brand
• Opportunities to progress into education, assessment, salon management, franchise partnership or the artistic team

A career with TONI&GUY can extend far beyond working behind the chair. Our teams have opportunities to take part in academy education, photographic work, stage events and backstage sessions at London Fashion Week.

If you are an accomplished colourist and stylist who is ready to lead, develop others and make a real impact within a salon, we would love to hear from you.

Benefits:

• Company events
• Employee discount
• Free parking

Store discount