Habitation Surveyor

Halton Housing; Widnes; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Holiday entitlement (30 days, rising)

Holiday buy/sell option

Electric Vehicle Salary Sacrifice

Flexible and Hybrid working

Training and development opportunities

Health and Wellbeing Cash Plan

Job summary

Halton Housing is seeking an experienced Habitation Surveyor to work across our organisation. You’ll survey properties, resolve defects and drive quality improvements while liaising with customers and contractors.

The role supports long‑term asset strategies and requires knowledge of HHSRS and relevant building regulations. You’ll work 37 hours per week (Mon‑Fri) in a permanent, hybrid role with flexible working options and opportunities for training and development.

Qualifications

• Experience or qualification in Housing Health and Safety Rating System (HHSRS).
• Good knowledge of the Fitness for Human Habitation Act 2018 and relevant building legislation/regulations.
• Proficient in Microsoft Excel and software such as Aareon for mobile working.
• Strong written and verbal communication skills and ability to work with customers, colleagues and stakeholders.

Responsibilities

• Respond promptly to customer enquiries to build loyalty and maintain company reputation.
• Survey and resolve reported defects in properties in line with company obligations.
• Identify solutions to resolve repairs quickly while minimising commercial and reputational impact.
• Manage workloads using internal systems, liaising with colleagues, customers and contractors for positive repair outcomes.
• Work collaboratively across teams to support service delivery.
• Monitor and analyse defect trends to drive quality improvements and inform asset strategies.
• Stay up to date with building regs and best practices to provide technical guidance as needed.
• Carry out progress and post-inspections to ensure value for money and identify improvements.

Skills

Strong written and verbal comms

Customer focus

Education

HHSRS knowledge/qualification

Tools

Microsoft Excel

Aareon (mobile working)

Job description

Here at Halton Housing, we are looking for an experienced Habitation Surveyor to work across our vibrant organisation.

Hours

37 hours per week (Monday - Friday)

Duration

Permanent

What You’ll Do:

• Respond promptly to customer enquiries to build loyalty and maintain company reputation.
• Attend properties at convenient times to survey and resolve reported defects in line with company obligations.
• Identify appropriate solutions and aim to resolve repairs quickly while minimising commercial and reputational impact.
• Manage workloads using internal systems, liaising with colleagues, customers and contractors to achieve positive repair outcomes and provide regular updates.
• Work collaboratively across teams to support service delivery.
• Monitor and analyse defect trends to drive quality improvements, inform project management practices and support long-term asset strategies.
• Stay up to date with building regulations, industry standards and best practices to provide technical guidance when required.
• Carry out progress and post-inspections to ensure value for money, identify service failures, recommend improvements and help prevent recurring issues.

What You’ll Need:

• Experience or qualification in Housing Health and Safety Rating System (HHSRS).
• Good knowledge of the Fitness for Human Habitation Act 2018 and relevant building legislation and regulations.
• Proficient in Microsoft Excel and software packages such as Aareon for mobile working.
• Strong written and verbal communication skills, with the ability to work effectively with customers, colleagues and stakeholders.

What You’ll Get:

• 30 day holiday entitlement (increasing to 33 days after 3 years’ service), plus bank holidays
• Opportunity to buy or sell holidays
• Electric Vehicle Salary Sacrifice Scheme
• Flexible and Hybrid working
• Supported training and development opportunities
• Health and Wellbeing Cash Plan

Why Halton Housing?

At Halton Housing, our purpose is Improving People's Lives. We're looking for people who share our values:

• We are Honest – we build trust through openness, integrity and accountability.
• We are Dynamic – we embrace change, seek opportunities and continually improve.
• We Care – we put people first and make a positive difference to our customers, colleagues and communities.

If this sounds like you and you're looking for a role where you can make a real difference, we'd love to hear from you.