Habitation Surveyor

IRIS Recruitment; Widnes; On-site; GBP 33,000 - 45,000; Full time

Benefits offered by this job

Holiday entitlement

Bank holidays

Holiday buy/sell

Competitive salary

EV Salary Sacrifice

Flexible and hybrid working

Training and development

Wellbeing cash plan

Pension scheme

Job summary

Halton Housing is looking for an experienced Habitation Surveyor to work across our vibrant organisation in Widnes.

This permanent, full-time role is 37 hours per week with a salary of £38,893. You will survey properties, resolve defects promptly, liaise with customers and contractors, and contribute to service improvements while keeping up to date with building regulations.

Qualifications

• Experience or qualification in Housing Health and Safety Rating System (HHSRS).
• Knowledge of the Fitness for Human Habitation Act 2018 and relevant building legislation and regulations.
• Proficient in Microsoft Excel and software packages such as Aareon for mobile working.
• Strong written and verbal communication with customers, colleagues and stakeholders.

Responsibilities

• Respond promptly to customer enquiries and survey defects on properties.
• Identify solutions and resolve repairs quickly while minimising impact.
• Coordinate with colleagues, customers and contractors to achieve positive repair outcomes.
• Monitor defect trends to drive quality improvements and asset strategies.

Tools

Microsoft Excel

Aareon

Job description

Habitation Surveyor

Widnes

£38,893

Permanent, 37 hours per week

Here at Halton Housing, we are looking for an experienced Habitation Surveyor to work across our vibrant organisation.

Hours: 37 hours per week (Monday - Friday)

Duration: Permanent

What You’ll Do:

• Respond promptly to customer enquiries to build loyalty and maintain company reputation. Attend properties at convenient times to survey and resolve reported defects in line with company obligations. Identify appropriate solutions and aim to resolve repairs quickly while minimising commercial and reputational impact. Manage workloads using internal systems, liaising with colleagues, customers and contractors to achieve positive repair outcomes and provide regular updates. Work collaboratively across teams to support service delivery. Monitor and analyse defect trends to drive quality improvements, inform project management practices and support long-term asset strategies. Stay up to date with building regulations, industry standards and best practices to provide technical guidance when required. Carry out progress and post-inspections to ensure value for money, identify service failures, recommend improvements and help prevent recurring issues.

What You’ll Need:

• Experience or qualification in Housing Health and Safety Rating System (HHSRS). Good knowledge of the Fitness for Human Habitation Act 2018 and relevant building legislation and regulations. Proficient in Microsoft Excel and software packages such as Aareon for mobile working. Strong written and verbal communication skills, with the ability to work effectively with customers, colleagues and stakeholders.

What You’ll Get:

• 30 day holiday entitlement (increasing to 33 days after 3 years’ service), plus bank holidays Opportunity to buy or sell holidays Competitive salary Electric Vehicle Salary Sacrifice Scheme Flexible and Hybrid working Supported training and development opportunities Health and Wellbeing Cash Plan Competitive Pension Scheme

Why Halton Housing?

At Halton Housing, our purpose is Improving People's Lives. We're looking for people who share our values:

• We are Honest – we build trust through openness, integrity and accountability. We are Dynamic – we embrace change, seek opportunities and continually improve. We Care – we put people first and make a positive difference to our customers, colleagues and communities.