Gym Attendant & Member Experience Champion

JD Sports Fashion PLC; St Helens; Remote; GBP 12,000 - 15,000; Full time

Job summary

JD Gyms is seeking a diligent Cleaning Assistant to help maintain high cleanliness standards across our busy clubs. You will work as part of a friendly team, delivering top-quality member service while upholding brand standards and safety procedures.

Daily duties include cleaning duties, safety checks, reporting defects, and supporting learning initiatives to promote consistent standards across the business. Previous experience in leisure or customer-facing roles is a plus.

Qualifications

• Strong interpersonal skills with excellent attention to detail and a commitment to maintaining high standards.
• Demonstrates a commitment to delivering excellent member service and maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication skills with the ability to build positive relationships with members and colleagues.
• Ability to work collaboratively as part of a team while managing responsibilities independently.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report all defects to ensure the building and its equipment is safe to use.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.
• To undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Member service

Customer-facing

Teamwork

Job description

JD Gyms is seeking a diligent Cleaning Assistant to help maintain high cleanliness standards across our busy clubs. You will work as part of a friendly team, delivering top-quality member service while upholding brand standards and safety procedures.

Daily duties include cleaning duties, safety checks, reporting defects, and supporting learning initiatives to promote consistent standards across the business. Previous experience in leisure or customer-facing roles is a plus.