Guildford - Head Waiter

The Ivy Collection; Guildford; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay (Hourly + Tronc)

Management Career Development Program

Extra holiday allowance (up to 5 days)

Staff discount 50%

Gift voucher for anniversaries

Refer a Friend Bonus

Discounts on retailers, health, travel

Guaranteed 20 hours minimum contract

Job summary

The Ivy Collection is seeking a Head Waiter to lead a section during service, take orders and serve guests with a professional billing approach. You will direct and motivate a team of Commis Waiters, and take an active interest in their welfare, safety and development.

A minimum of 1+ year’s experience in this role is required, and you are a true team player with a professional service approach. This role offers competitive hourly pay with Tronc, plus career development and a guaranteed minimum

Qualifications

• At least 1+ year's experience in this role.

Responsibilities

• Control a section during service.
• Take food orders.
• Serve guests with a professional bill service.
• Direct and motivate a team of Commis Waiters.
• Support team welfare, safety and development.

Skills

Section management

Team leadership

Service excellence

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development.

About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.