Guestroom Experience Attendant

Novotel; Ledston; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discounted rates

Learning programs

Career growth

Job summary

Novotel in Ledston, United Kingdom, invites you to join our housekeeping team as a Housekeeping Attendant. You will take ownership of guest rooms, ensuring a clean, comfortable space and contributing to memorable guest experiences.

You will clean rooms and bathrooms, tidy common areas, check equipment, and restock supplies, while following hygiene standards. We offer learning programs, discounted rates, and opportunities to grow within our properties worldwide.

Qualifications

• Warm and caring personality
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management

Responsibilities

• Cleans and tidies rooms, bathrooms and common areas in line with the rules of hygiene and cleanliness and the procedures implemented by the hotel
• Ensures that rooms look attractive
• Checks that equipment is in good working order, informing the Housekeeper of any defects
• Ensures that guest documentation in the rooms is complete and up-to-date
• Applies the procedure for handling lost property
• Respects guidelines on the use of cleaning products
• Handles hotel equipment, complimentary welcome gifts and room linen with due care
• Cleaning and restocking the trolley
• May have to clear room-service tray

Job description

Novotel in Ledston, United Kingdom, invites you to join our housekeeping team as a Housekeeping Attendant. You will take ownership of guest rooms, ensuring a clean, comfortable space and contributing to memorable guest experiences.

You will clean rooms and bathrooms, tidy common areas, check equipment, and restock supplies, while following hygiene standards. We offer learning programs, discounted rates, and opportunities to grow within our properties worldwide.