Guest Services Team Leader

Jordan's Furniture; Reading; On-site; Full time

Job summary

A leading entertainment retail company is seeking a Team Lead for their Ropes Course in Reading, MA. This fast-paced role involves motivating a team, providing exceptional customer service, and ensuring a fun environment. Flexible schedules and great benefits are offered.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Flexible Schedules

Career Growth Opportunities

Qualifications

• 6 months - 1 year of related experience preferred.
• Ability to stand for long periods of time.

Responsibilities

• Leading, motivating, and developing your team.
• Greeting and assisting guests.
• Maintaining cleanliness of concession stand and theater.

Skills

Leadership

Customer Service

Professionalism

Job description

Overview

Are you looking for a fun, fast paced leadership role in an entertainment retail environment where you are constantly on the go on an obstacle course? Do you enjoy motivating and developing a team, while providing an exceptional customer experience? If so, Jordan’s Furniture has the career for you. We are currently looking for a Team Lead to help oversee a Ropes Course in our Reading, MA location!

The schedule varies between nights, holiday and weekends.

The starting pay rate for this position is $19.00 per hour

Why you will love this job.

• Team atmosphere – We’re all family here!
• Fast paced environment – Your days will fly by.
• Flexible schedules
• Helping your team grow and develop

Why you will love Jordan’s Furniture.

• Great Benefits – medical, dental, vision and more!
• Unique Culture
• Career growth- The possibilities are endless
• Fun… lots of fun in a culture where you are a priority

Responsibilities

Responsibilities we need you to perform...

• Leading, motivating, and developing your team
• Greeting and assisting guests
• Answering questions regarding film content, ratings, and show times
• Selling tickets utilizing ticketing equipment
• Handling cash and credit cards accurately
• Serving food and drinks
• Maintaining cleanliness of concession stand and theater
• Assisting with coordinatingthe schedules and activities of Guest Service Representatives
• Providing courteous service/assistance to store and theatre visitors

Qualifications

Here’s what skills we need you to bring...

• Be able to lead and mentor a team and be a role model
• Ability to apply a high level of courtesy and professionalism to all guests in person and over the phone
• 6 months - 1 year of related experience preferred
• Ability to stand for long periods of time
• Ability to speak in front of a large audience
• Ability to work nights, weekends, and holidays
• Must be 18 years or older

Jordan’s prides itself on having a strong, loyal J-Team. We recognize we are ‘One Team, One Goal’ working together to continue to strengthen Jordan’s place in the market and as an employer of choice. What are you waiting for? Apply now!

Jordan’s Furniture is an Equal Opportunity Employer