Guest Services Receptionist (Hotel Front Desk)

Axiom Hospitality; Winchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Hotel discounts

Holiday entitlement

Employee assistance

Referral bonuses

Free meals on shift

Job summary

The Winchester Hotel & Spa in Winchester is seeking a Receptionist to join a fast-paced, friendly team. Reporting to the Front Office Manager, you will greet guests and maintain high service standards, handling inquiries face-to-face and by phone with warmth and professionalism.

This full-time, permanent role offers £26,436.80 per annum for 40 hours per week, plus benefits including hotel discounts, 28 days holiday (rising to 33), free meals on shift, and an Employee Assistance Line.

Qualifications

• Receptionist role at a hotel requires friendly, professional service.
• Must have the right to work in the UK before starting employment.

Responsibilities

• To be totally guest focused by delivering excellent customer service.
• To gain experience in all sections of the front desk and ensure compliance with company and legal requirements.
• To promote the company values and behaviours at all times.

Job description

The Winchester Hotel & Spa in Winchester is seeking a Receptionist to join a fast-paced, friendly team. Reporting to the Front Office Manager, you will greet guests and maintain high service standards, handling inquiries face-to-face and by phone with warmth and professionalism.

This full-time, permanent role offers £26,436.80 per annum for 40 hours per week, plus benefits including hotel discounts, 28 days holiday (rising to 33), free meals on shift, and an Employee Assistance Line.