Guest Services Porter — Part-Time (Days)

Chartwells Independent; Derby; On-site; GBP 1,240,000 - 1,515,000; Part time

Job summary

Compass Group UK&I within Defence seeks a dedicated Porter in Derby on a part-time basis (30 hours per week) to support smooth operations and maintain a high standard of customer care and cleanliness.

You will assist in lobby cleanliness, support housekeeping, restaurant and banqueting staff with room setup or furniture movement, and perform reception duties such as bookings. You will respond to customer requests, run errands, and help maintain safety with signage.

Qualifications

• Experience delivering high quality customer care.
• Ability to work under pressure and adapt to changing priorities.
• Excellent timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by placing and removing signage for wet floors or paints.

Skills

Customer care

Cleanliness

Communication

Timekeeping

Reliability

Job description

Compass Group UK&I within Defence seeks a dedicated Porter in Derby on a part-time basis (30 hours per week) to support smooth operations and maintain a high standard of customer care and cleanliness.

You will assist in lobby cleanliness, support housekeeping, restaurant and banqueting staff with room setup or furniture movement, and perform reception duties such as bookings. You will respond to customer requests, run errands, and help maintain safety with signage.