Guest Services Porter — Part-Time, Customer‑Focused

Compass Group UK; Rugby; On-site; GBP 12,000 - 15,000; Part time

Job summary

Compass Group UK is recruiting a dedicated Porter for 14Forty in Rugby on a part-time basis (30 hours per week). The role focuses on maintaining a high level of customer care and cleanliness, with opportunities to progress within the company that invests in its people.

Typical shifts are Mon-Fri days. You will assist in lobby cleaniness, support staff in setting up rooms, handle reception tasks, respond to customer requests, run errands and help ensure safety around wet floors and signage.

Qualifications

• Experience delivering high quality customer care.
• Ability to adapt to changing priorities and work under pressure.
• Strong communication and timekeeping skills.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by placing and removing signage for wet floors or paints.

Skills

Communication

Customer care

Timekeeping

Under pressure

Job description

Compass Group UK is recruiting a dedicated Porter for 14Forty in Rugby on a part-time basis (30 hours per week). The role focuses on maintaining a high level of customer care and cleanliness, with opportunities to progress within the company that invests in its people.

Typical shifts are Mon-Fri days. You will assist in lobby cleaniness, support staff in setting up rooms, handle reception tasks, respond to customer requests, run errands and help ensure safety around wet floors and signage.