Guest Services Coordinator — Club & Events Reception

Focus Resourcing Limited; Henley-on-Thames; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

28 days holiday

Free onsite parking

Gym and swim access

Meals and hot drinks on duty

Pension and life assurance

Staff discounts and wellbeing support

Résumé du poste

Focus Resourcing Limited in Henley-on-Thames invites applications for a Receptionist to join a small, friendly Front of House team at a prestigious club. The role pays 28,000 per annum and is a 40-hour week with early mornings, evenings, weekends and Bank Holidays.

Your duties include greeting guests, handling queries, managing restaurant, event and accommodation bookings, answering calls, checking in/out guests, and providing reception cover across the Club.

Qualifications

• Strong customer service and communication skills.
• Confident working in a busy environment.
• Good Microsoft Office skills.
• Proactive and organised approach.
• Reception experience desirable but not essential.

Responsabilités

• Welcome members and guests and assist with queries
• Manage restaurant, event and accommodation bookings
• Answer and direct incoming calls
• Check guests in and out
• Provide reception cover across the Club

Connaissances

Customer service

Communication

Busy environment

Proactive

Organised

Outils

Microsoft Office

Description du poste

Focus Resourcing Limited in Henley-on-Thames invites applications for a Receptionist to join a small, friendly Front of House team at a prestigious club. The role pays 28,000 per annum and is a 40-hour week with early mornings, evenings, weekends and Bank Holidays.

Your duties include greeting guests, handling queries, managing restaurant, event and accommodation bookings, answering calls, checking in/out guests, and providing reception cover across the Club.