Guest Services Associate – Evenings & Weekends

Premier-Inn; Llantrisant; On-site; GBP 11,020 - 17,908; Part time

Benefits offered by this job

Whitbread Benefits Card

Company pension

Save As You Earn

Discounts on travel

Job summary

Premier Inn Llantrisant is recruiting for a Ground Floor Team Member. You will welcome guests, check them in, and assist with breakfast or dinner service. The role includes answering questions, solving problems, and keeping reception and public areas tidy to ensure a smooth stay.

Shifts include evenings and weekends; pay is up to £13.06 per hour. This role suits friendly individuals who enjoy helping guests in a busy hotel environment.

Qualifications

• Friendly, enjoy helping people and can stay calm when it’s busy.
• Previous experience in hospitality or customer service is a plus.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or dinner to guests
• Answer questions and help solve problems
• Keep reception, restaurant and public areas clean and welcoming
• Support teammates across the hotel during busy periods
• Make sure every guest feels looked after from arrival to departure

Skills

Guest service

Check-in

Communication

Teamwork

Job description

Premier Inn Llantrisant is recruiting for a Ground Floor Team Member. You will welcome guests, check them in, and assist with breakfast or dinner service. The role includes answering questions, solving problems, and keeping reception and public areas tidy to ensure a smooth stay.

Shifts include evenings and weekends; pay is up to £13.06 per hour. This role suits friendly individuals who enjoy helping guests in a busy hotel environment.