Guest Service Agent – Shifts, Free Meals, Instant Pay

Hilton; Reading; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Flexible shifts

Competitive pay up to £12.71 per hour

Instant pay access

Free meals on duty

Generous holiday allowance

Mental health resources

Crisis Concierge

Job summary

Hilton Reading is seeking a Casual Guest Service Agent to welcome guests with warmth, handle check-in and check-out smoothly, and contribute to memorable stays by delivering the high standard of hospitality Hilton is known for.

In this role you’ll support F&B operations across the bar, restaurant, room service and events; greet guests, take and serve orders, arrange tables, keep areas clean, and follow health, safety and alcohol awareness regulations to protect guests and team members.

Qualifications

• A passion for delivering warm hospitality.
• Integrity in all actions.
• Leadership and teamwork to drive guest satisfaction.
• Ownership and accountability with a sense of urgency.

Responsibilities

• Support all F&B operations across bar, restaurant, room service and events.
• Delight guests by greeting warmly, taking and serving orders accurately, and maintaining high service standards.
• Prepare tables and set dining areas, including folding napkins and arranging tableware.
• Keep work areas clean and organized.
• Maintain compliance with health, safety, sanitation and alcohol awareness regulations.

Job description

Hilton Reading is seeking a Casual Guest Service Agent to welcome guests with warmth, handle check-in and check-out smoothly, and contribute to memorable stays by delivering the high standard of hospitality Hilton is known for.

In this role you’ll support F&B operations across the bar, restaurant, room service and events; greet guests, take and serve orders, arrange tables, keep areas clean, and follow health, safety and alcohol awareness regulations to protect guests and team members.